Strategic and results-driven software engineering leader with over 17 years of experience spearheading technological innovation and delivering high-impact software solutions in fast-paced, dynamic environments. Skilled in leading cross-functional teams, integrating emerging technologies such as AI and ML, and driving operational efficiency to achieve business objectives. Demonstrated expertise in scalable software architecture, Agile methodologies, and full-stack development, with a proven ability to cultivate a culture of excellence, collaboration, and continuous improvement.
As the CTO and Head of Engineering at Nimbly Technologies, I have led transformative initiatives that have significantly improved our technological capabilities, operational efficiency, and financial performance. By fostering collaboration across departments and implementing innovative solutions, we have achieved substantial growth in revenue, customer satisfaction, and team productivity.
Key Responsibilities and Achievements
1. Strategic Leadership and Revenue Growth: Spearheaded cross-functional collaboration, resulting in an 8% increase in Annual Recurring Revenue (ARR) and a 16% boost in Monthly Recurring Revenue (MRR) • Reduced customer churn by 45% through strategic initiatives and improved product value • Increased customer expansion by 24%, driving additional revenue from existing clients
2. Product Innovation with ML and IoT: Developed a robust product incorporating multiple ML models for image validation, enhancing quality control by accurately identifying defects and inconsistencies in real-time. Integrated IoT-enabled temperature sensors to monitor environmental conditions, ensuring optimal operational standards and automatic alerts for any deviations, which contributed to increased efficiency and proactive maintenance
3. Operational Efficiency and Cost Management: Orchestrated a comprehensive infrastructure overhaul, reducing operations costs by 30% • Designed and implemented optimal solutions, decreasing storage consumption by 50%
4. Team Building and Talent Management: Built and scaled the engineering team, doubling its size while maintaining high performance • Fostered a culture of innovation and continuous learning within the technology department.
5.Product Quality and Customer Satisfaction: Architected an automation pipeline that reduced customer-reported defects by 43% and improved the defect leakage ratio by 60% • Enhanced the collaboration module, increasing Net Promoter Score (NPS) by 40% and improving user stickiness by 20%
6. Technology Infrastructure and Architecture: Provided architectural guidance for all technical decisions, ensuring alignment with business objectives • Implemented scalable solutions to support rapid company growth and changing market demands
7. Innovation and R&D: Established innovation labs to explore emerging technologies and their potential applications • Led the development of proprietary technologies, contributing to the company's IP portfolio
8. Cybersecurity and Compliance: Developed and implemented comprehensive cybersecurity strategies • Ensured compliance with data protection regulations and industry standards
9. Vendor and Partner Management: Evaluated and selected key technology vendors and partners • Negotiated contracts to optimize technology spending and maximize value
10. Financial Management: Managed technology budget effectively, consistently delivering projects on time and within budget • Conducted cost-benefit analyses for major technology investments, ensuring optimal ROI 11. Stakeholder Management • Translated complex technical concepts into actionable business strategies for C-suite executives and board members • Regularly presented technology strategy and performance metrics to key stakeholders
As an Engineering Manager and Software Architect at Q2 Software, I successfully built and led a high-performing engineering team from the ground up, delivering critical features that enhanced customer satisfaction. I spearheaded the implementation of a zero-downtime CI/CD pipeline, significantly reducing production downtime and boosting system reliability. Additionally, I led the migration of our product from a monolithic architecture to a microservices architecture, which doubled our speed to market and increased overall agility.
Key Responsibilities and Achievements
1. Team Building and Recruitment: Recruited, hired, and developed a high-performing engineering team in India. Created and implemented an effective onboarding program, mentored team members, and fostered a collaborative work environment.
2. CI/CD Pipeline Implementation: Designed and deployed a zero-impact, zero-downtime CI/CD pipeline, reducing production downtime to nearly 0% and enhancing deployment efficiency.
3. Architectural Migration: Led the transition from a monolithic to a microservices architecture, doubling the speed to market for new features and improving the team's responsiveness to market demands.
4. Feature Delivery: Managed the delivery of two critical customer features, ensuring they met quality standards and customer requirements.
5. Mentorship and Leadership: Provided ongoing mentorship and leadership to team members, promoting professional growth and maintaining high team morale.
With over a decade of experience at IBM India Software Labs, I have excelled in various roles including Engineering Manager, Software Architect, Cloud Solutions Architect, and Integration Architect. I have a proven track record of leading major product revamps, securing significant customer engagement wins, and delivering high-value projects. My expertise in solution architecture for SaaS products and patented algorithm development has driven innovation and business growth. I have successfully showcased advanced platforms, generating substantial customer interest and contributing to smart city and surveillance projects.
Key Responsibilities and Achievements
1.Solution Architecture for SaaS Products: Designed and implemented robust architectures for SaaS products, ensuring scalability, security, and performance. Led the development of at least 10 patented algorithms to enhance product capabilities.
2. Customer Engagement: Achieved at least 8 key customer engagement wins, leveraging strong technical expertise and understanding of customer needs to deliver tailored solutions.
3. Major Product Revamps: Led 6 significant product architecture overhauls, enhancing functionality, performance, and user experience.
4. High-Value Project Management: Closed a major project deal worth $100 million focused on data analytics, demonstrating strong project management and negotiation skills.
5. Smart City and Surveillance Projects: Contributed to the development and implementation of smart city and smart surveillance projects, integrating advanced technologies to address urban challenges.
6. Machine Learning Platform Development: Showcased a machine learning-based platform at the NRF-2019 conference, generating over 100 customer prospects and demonstrating the practical applications of cutting-edge technology.
7. Leadership and Mentorship: Provided leadership and mentorship to junior developers and team members, fostering a culture of continuous learning and innovation.
8. Integration Architecture: Designed and implemented integration solutions that facilitated seamless data