Dedicated Electrical Engineer with 2 years of experience in maintenance and troubleshooting, currently working with Beumer India Pvt Ltd on the Baggage Handling System (BHS) at Kempegowda International Airport, Terminal 2. Specialized in handling emergency breakdowns, live operation troubleshooting, and ensuring smooth system performance under high-demand conditions. Proficient in customer query management, complaint handling, and team supervision, contributing to seamless operational workflows.
Expert in diagnosing complex electrical issues, performing preventive maintenance, and ensuring system reliability and safety. Adept at using BHS-related software, coordinating with stakeholders, and maintaining compliance with SOPs, SLAs, and KPIs. Committed to delivering high standards of service, minimizing downtime, and supporting the continuous improvement of critical airport infrastructure
Currently working at Kempegowda International Airport Terminal 2 (T2), Bangalore, with hands-on experience in Industrial Automation and Baggage Handling Systems (BHS). Specialized in troubleshooting control panels, drives (Siemens G110, G120D, M200D), and PLCs (S7-400, S7-1500). Proficient in HMI and SCADA systems, actively involved in baggage tracking, flight operations monitoring, and emergency interventions. Skilled in the effective use of BHS-related software, tools, and scripts to ensure operational efficiency.
Demonstrated strengths in Customer Support and People Management, offering timely technical assistance, resolving real-time issues, and managing manpower and materials for seamless operations. Successfully led Operations & Maintenance activities, ensuring alignment with Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Known for maintaining strong customer relationships, promptly addressing queries, and delivering training sessions for new team members.