Amit M Baad
Bengaluru
Summary
To achieve high carrier growth through a continuous learning process and keep myself dynamic, visionary, and competitive with the changing scenario of the world which helps to achieve both individual and organizational objectives.
Overview
9
9
years of professional experience
Work History
Lead Analyst - GMA
Oracle India Pvt Ltd
Bengaluru
07.2022 - Current
- Monitoring the migrations emails & Q flows and assign requests to team members
- Oversee daily operations
- Efficiently handle escalations, perform root cause analysis and implement corrective actions
- Initiated and lead projects that enhanced operational efficiency and reduce iterations
- Lead regular meetings with stakeholders to align on deliverables and address process challenges
- Collaborated on internal audits - pre & post audits
- Training on tools and process for new team members
- Worked on process documentations to standardize process
- Input Quality data analysis and reporting
- Researched and resolved complex issues discovered during migrations
- Partnered with cross-functional teams at different levels to execute deals
Process Specialist
Halliburton Development Center India LLP
03.2021 - 07.2022
- Monitoring the Q inflow and assigning the requests to team members
- Working with requester on the unclassified cases and routing it to right LOB
- Stabilization, transition phase for Proposals & identified to resolve process issues
- Collaborate with cross-functional teams to develop innovative solutions
- Developed standard operating procedures and document workflows to drive current and future processes
- Analyze process flows and identified areas of improvement
Analyst / Sr. Revenue Analyst
Oracle India Pvt Ltd
10.2017 - 02.2021
- Manage Q and work on the GMA calculations
- Assist on simplification projects to simplify the daily works
- Closely worked with OPEX team to automate the process wherever possible
- Worked on testing - RPA, OCI and CDP projects during transition
Accounting Associate
Xerox Business Services India Pvt Ltd
08.2015 - 10.2017
- Collections & Dispute Management - Monitoring & manage AR aging with the purpose of prioritizing collection efforts
- Issue invoices, statements of accounts & pursue collections on timely basis
- Investigate complaints by verifying accuracy of charges & correct errors in timely manner
- Make daily collection calls & send emails to customers for the past dues in the account
- Provide timely, relevant & accurate reporting & analysis of past due accounts
- Processing all the customer payments received as per the remit on day of receipt and daily reporting on unallocated cash for review
- Clear all unallocated payments as per policy and process customer refund if allocation is not possible
- Coordinating between different departments of the process
- Investigated daily variances and corrected errors to resolve discrepancies
Education
B. Com -
M.E.S College of Commerce
Sirsi01.2015
PUC -
M.E.S Chaitanya PU College
Sirsi01.2012
SSLC -
St. Anthony's High School
Sirsi01.2010
Skills
- Effective communication
- Process Improvement
- Conflict Resolution and Escalation Management
- Quality Assurance and Audit Expertise
- Training Management
- Stakeholder Engagement and Collaboration
Accomplishments
- Eagle Squad Award (Xerox)
- Feather in the Cap Award (Xerox)
- YAR Award (Oracle)
- Young achiever Award (Oracle)
Languages
- English
- Hindi
- Kannada
- Konkani
Personal Information
- Father's Name: Madan G Baad
- Mother's Name: Geeta M Baad
- Date of Birth: 10/16/94
Timeline
Lead Analyst - GMA
Oracle India Pvt Ltd
07.2022 - Current
Process Specialist
Halliburton Development Center India LLP
03.2021 - 07.2022
Analyst / Sr. Revenue Analyst
Oracle India Pvt Ltd
10.2017 - 02.2021
Accounting Associate
Xerox Business Services India Pvt Ltd
08.2015 - 10.2017
B. Com -
M.E.S College of Commerce
PUC -
M.E.S Chaitanya PU College
SSLC -
St. Anthony's High School
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