POOJA TICKOO
Paloura
Summary
Sales professional with extensive experience at ITECH Financial Services, specializing in customer relationship management and lead generation. Proven ability to deliver customized sales presentations and build strong client relationships, resulting in substantial revenue growth. Proficient in Microsoft Office Suite and effective communication, consistently meeting sales targets through strategic cross-selling initiatives.
Overview
7
7
years of professional experience
Work History
TELLER & SALES HEAD
ITECH FINANCIAL SERVICES
08.2022 - 07.2024
- Provides excellent customer service and builds rapport with clients.
- Identifies potential opportunities for cross-selling bank products like savings accounts or loans.
- Identifies and pursues potential clients to achieve sales targets.
- Builds and maintains strong client relationships through regular follow-ups.
- Prepares and delivers sales presentations tailored to client needs.
TELE SALES EXECUTIVE
HDB Financial services
12.2017 - 07.2022
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
Education
B.A. - ENGLISH
JAMMU UNIVERSITY
J&K01.2016
10+2 -
JKBOSE
JAMMU01.2010
10th -
JKBOSE
JAMMU01.2008
Skills
- Microsoft Office Suite
- Sales presentations and product cross-selling
- Customer relationship management
- Lead generation and account management
- Effective communication
- Problem solving
- Team leadership
- Typing proficiency (30 WPM)
Disclaimer
I hereby declare that the above written information is correct and is to the best of my knowledge and belief.
Personal Information
- Date of Birth: 03/08/93
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
TELLER & SALES HEAD
ITECH FINANCIAL SERVICES
08.2022 - 07.2024
TELE SALES EXECUTIVE
HDB Financial services
12.2017 - 07.2022
B.A. - ENGLISH
JAMMU UNIVERSITY
10+2 -
JKBOSE
10th -
JKBOSE