Amit Nalawade

Dynamic and results-driven professional with 8 Year of experience in banking and financial services, seeking a challenging opportunity as a Micro Branch Manager. Proven track record of driving branch profitability, enhancing customer satisfaction, and leading high-performing teams.

Micro Branch Manager (Deputy Manager)
Koatak Mahindra Bank Ltd, Karad
15 June 2020 to Present

• Successfully managed a micro branch, overseeing all aspects of branch operations, including customer service, sales, and employee development.
• Implemented strategic initiatives to drive business growth.
• Developed and maintained strong relationships with customers, identifying their financial needs and recommending appropriate products and services.
• Led a team of employees, providing coaching and guidance to achieve individual and team goals.
• Ensured compliance with all regulatory requirements and company policies.

Customer Service Officer (Assistant Manager)
Axis Bank Ltd, Karad
03 June 2016 to 30 May 2020

• Assisted the Branch Manager in daily operations, including customer service, sales, and employee management.
• Supported the development and implementation of sales strategies to achieve branch targets.
• Conducted regular audits to ensure compliance with internal policies and regulatory requirements.
• Provided training and development opportunities for branch staff to enhance their skills and knowledge.

Customer Service: Providing excellent customer service to clients, addressing their needs and concerns effectively.

Regulatory Compliance: Understanding and adhering to banking regulations and policies to ensure legal and ethical operations.

Data Analysis: Analyzing data to make informed decisions, improve operations, and identify opportunities for growth.

Communication Skills: Clearly conveying information to clients, colleagues, and stakeholders.

Problem-Solving: Ability to identify and address complex problems in a fast-paced environment.

Sales Skills: Ability to promote banking products and services effectively.

Teamwork: Collaborating with colleagues to achieve common goals and deliver quality service.