Amit Sharma
Technical Head
Bengaluru,Karnataka
Summary
Technical head with over 14 years of experience providing technology training and consulting support to over 40 customers. Possess strong multi-tasking skills, with ability to simultaneously manage several projects and schedules. Excellent public-facing point person for clients, customers, vendors and equipment and service providers. Tech savvy and efficiency focused. Expert in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Technical head
Indian Institute Of Hardware Technology Limited
02.2014 - Current
- Promoted rapidly through series of increasing responsible management positions based on strong operating, team building, client relations and technical approach.
- Currently handling IIHT Datacentre which includes 100+ Servers, 25000+ VMs and 40+ active customers.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings.
- Educated stakeholders on data protection tactics to reduce breaches.
- Developed technical requirement documentation for new software products.
- Maintained authoritative knowledge through continued education and ongoing training.
- Handled Microsoft and other partner license audits.
- Participate in RFPs and other volume-based quotation.
- IT expenses reduced by 40% using effective management and training people on new skills.
- Designed effective learning solutions for customers in Fortune 500 category.
- Create customized training solutions for high end needs which spread across spectrum of technologies.
- End to End product design for on-premises self-service cloud portal.
- Experience in identifying and delivering technical solutions to customer business problems.
- Pitching right solutions to customers for their training needs and customize to very extent possible.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Analyzed project performance data to identify areas of improvement.
- Developed and implemented project plans and budgets to ensure successful execution.
Area Sales Manager
Extramarks Education private limited
06.2012 - 06.2013
- Built lasting relationships with clients through outstanding customer service interactions.
- Handled 10+ large customers with over 300 systems installed.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Collaborated with clients and distributors to create and promote new products.
- Prepared sales presentations for clients showing success and credibility of products.
- Training need Identification of existing marketing employees and support staff.
Territory Academic Manager
Mexus Education Private Limited
05.2011 - 04.2012
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
- Assisted in development and implementation of faculty development plans.
- Delivered services to customer locations within specific timeframes.
- Guided and supported faculty and staff in development of new programs.
- Coordinated and supervised academic advising activities.
Technical Manager
Avelon School Of Professionals
09.2009 - 04.2011
- Relationship Developing new vocational courses of IT
- Server administration
- Developing training material
- Curate training program based on geography and demand in market
- Managed implementation of new technological improvements resulting in increased efficiency.
- Recruited and trained IT team members.
- Liaised between business and technology units to manage delivery schedules for applications.
Education
Bachelor of Computer Application - Computer And Information Sciences
Madurai Kamraj University
Madurai 04.2005 - 04.2010
Skills
Performance Optimization
Project Management
Productivity Improvement
Root Cause Analysis
Risk Management
Project Planning
Cost Control
Contract Management
Strategic Planning
Project Tracking
Project Scope
Conflict Management
Presentations
Technical Understanding
Critical Design Review
Certification
Microsoft Certified Trainer, 6379087
Achievements
- Won the title “Architects of what's next” from VMware.
- 100 under 40 by Fox Story.
- Visionary Indian Leaders of The year 2023 by World Brand Affair.
- Writer of "Edtech Revolution - Transforming Education Through Technology" published by BFC Publications