Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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AMIT SOOD SHASTRI

AMIT SOOD SHASTRI

Head - HR Technology
Gurugram,Haryana

Summary

A seasoned HR technology leader with 23 years of experience, specializing in HR digital transformation, process optimization, and employee experience enhancement. Holds an MBA-HR, Master’s in Computers, Certified SuccessFactors, SAP HR & PMP professional with deep expertise in SAP HCM, SAP SuccessFactors, and enterprise HR systems.

Successfully led 60+ HR digitalization projects across industries and geographies, with a strong background in strategic advisory, stakeholder management, HR shared services, operations, and program management. Proven ability to drive HR tech transitions in mergers & acquisitions, Hire-to-Retire process standardization, and global HR process optimization in partnership with HR leadership.



Overview

23
23
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Head - HR Technology

Air India LImited
Gurgaon
08.2022 - Current
  • Lead the transformation of Air India HR into a world-class digital HR organization, driving strategic HR technology modernization.
  • Oversee the HR technology systems transition for the Vistara-Air India merger, ensuring seamless integration and operational continuity.
  • Partner with HR Centre of Excellence (COE) leaders and Digital & Technology teams to develop innovative, technology-enabled HR solutions.
  • Define and implement strategies for various HR technology systems and processes, aligning with organizational goals.
  • Conceptualize, initiate, and drive global HR digitization projects for the Air India Group, enhancing efficiency and employee experience.
  • Establish and manage specialized HR technology implementation teams, driving transformation and operational excellence.
  • Present business cases and strategic analyses on HR technology solutions to the CHRO and senior leadership to support decision-making.
  • Control project budgets and financial planning, ensuring efficient resource utilization and alignment with business objectives.
  • Evaluate and select HR technology partners, negotiate contracts, and monitor vendor performance to uphold quality and compliance.
  • Drive HR tech team performance, ensuring achievement of KPIs/SLAs and implementing corrective measures for non-compliance.
  • Lead HR tech-related audits and ensure regulatory compliance, fostering a culture of governance and operational integrity.
  • Champion the adoption of HR technologies for Payroll Administration, HRIS Management, Service Desk, PMS, and other key HR operations to deliver a seamless and consistent employee experience.
  • Optimize HR operations systems and processes, improving efficiency and alignment with organizational needs.
  • Collaborate with Digital & Technology teams to address challenges and implement system changes that drive business outcomes.
  • Develop policies and processes for HR operations, including HRIS management, service desk, payroll administration, and employee data management.
  • Define strategic goals for the HR technology team, conduct performance appraisals, and foster a high-performance culture.

Senior Director – HRIS

Qualfon Group
06.2022 - 08.2022
  • Lead program management and implementation of HR automation systems (SAP, SAP SuccessFactors, and other tools) at the group level, ensuring seamless integration and operational efficiency.
  • Strategically conceptualize, initiate, and drive global HR automation projects, transforming HR processes through digital innovation.
  • Oversee HRMS enhancements to streamline HR policies and processes, driving operational excellence and efficiency.
  • Prepare and manage the annual HRIS budget, optimizing investments in HR technology and ensuring cost-effectiveness.
  • Design system architecture and develop a strategic roadmap for all HRIT tools, including SAP and SAP SuccessFactors, to ensure scalability and future readiness.
  • Lead selection, implementation, and fit-gap analysis for HRIS/HRMS solutions, ensuring optimal alignment with organizational goals.
  • Manage, develop, and mentor a team of SuccessFactors and Non-SAP application specialists, fostering innovation and technical excellence.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.

Senior General Manager – (Head HRIS)

Welspun Group
09.2020 - 06.2022


  • Championed employee-centric HR technology solutions to enhance service delivery, improve employee experience, and strengthen employer brand reputation.
  • Developed and executed HR technology strategies, driving efficiency, automation, and digital transformation across HR functions.
  • Optimized HR system workflows by identifying inefficiencies, implementing corrective measures, and streamlining processes for improved operational effectiveness.
  • Expanded HR technology capabilities by researching emerging trends, identifying innovative solutions, and developing strategies for successful implementation.


  • Lead global HR automation initiatives for Welspun Group, driving digital transformation across HR functions.
  • Own, develop, and enhance HRIS technology solutions (SuccessFactors, Kronos, Samay, Contract Labor Management System, C4A applications) to optimize HR operations and employee experience.
  • Drive HRMS enhancements to streamline policies, processes, and initiatives, ensuring alignment with business objectives.
  • Prepare and manage the annual HR technology budget, optimizing resource allocation for impactful digital solutions.
  • Collaborate with HR process owners and business stakeholders to review, refine, and enhance HR processes through technology.
  • Continuously assess HRIS application performance, identifying opportunities for improvements and system enhancements.
  • Manage, mentor, and develop HR technology teams, fostering innovation and technical excellence across SuccessFactors and non-SAP applications.
  • Align and integrate HR systems into a unified, centralized framework, ensuring seamless interoperability and efficiency.
  • Coordinate with HR teams to analyze system inefficiencies, identify areas for improvement, and implement corrective measures.
  • Ensure compliance of HRIS systems with internal controls, statutory regulations, cybersecurity standards, and audit requirements.
  • Provide comprehensive training and support to stakeholders, enhancing system adoption and usability.
  • Champion the development of self-service HR technologies, fostering automation and accessibility for a growing organization.
  • Oversee program management and implementation of HR automation systems (SAP, SAP SuccessFactors, and other tools) at the group level.
  • Conduct gap analysis on existing HR processes, identifying inefficiencies, assessing solutions, and institutionalizing improvements.
  • Design system architecture and develop the strategic roadmap for all HRIT tools, ensuring scalability and future readiness.
  • Lead the selection, implementation, and fit-gap analysis of HRIS/HRMS solutions, ensuring optimal business impact and technological integration.
  • Develop and execute project plans for application development, overseeing design, deployment, and conducting SIT and UAT testing to ensure system efficiency.


General Manager – Corp. HR (Head-HRIS & HR Ops)

Lodha Group
08.2013 - 08.2020


  • Serve as a key point of contact for managers and employees, providing expertise on HR policies, procedures, and data-driven decision-making.
  • Lead HR automation initiatives, driving digital transformation and operational efficiency across the group.
  • Advise business leadership on people-related matters, ensuring strategic alignment with HR practices.
  • Enhance HRMS systems to streamline policies, processes, and initiatives for improved workforce management.
  • Develop and manage the annual HRIT budget, optimizing investments in HR technology.
  • Align and integrate HR systems into a unified, centralized framework for consistency and scalability.
  • Collaborate with HR teams to assess system inefficiencies, design solutions, and implement improvements.
  • Champion self-service HR technologies, ensuring seamless adoption and user-friendly access for employees.
  • Lead program management and implementation of HR automation systems (SAP, SAP SuccessFactors, and other tools) at the group level.
  • Oversee end-to-end HR operations, covering the entire hire-to-retire employee lifecycle.
  • Conduct gap analysis on HR processes, identifying inefficiencies, recommending solutions, and institutionalizing improvements.
  • Design system architecture and develop the strategic roadmap for HRIT tools, ensuring optimal performance and scalability.
  • Manage HRIS selection, implementation, and fit-gap analysis, aligning solutions with business objectives.
  • Develop and execute project plans, overseeing application development, SIT, and UAT testing.
  • Provide functional expertise and leadership on SAP-HCM & SAP SuccessFactors, supporting HR teams with insights and training.
  • Strategically implement SAP SuccessFactors, following a phased roadmap:
    Phase 1: PMGM, Learning, Career Development & Succession Planning, Employee Central (Employee Profile), and HANA Cloud Interface.
    Phase 2: Compensation, Workforce Analytics, Employee Central, and JAM.


Team Lead / Project Manager - SAP HR

Essar Group
11.2009 - 08.2013

Responsible for leading end-to-end SAP HR and SuccessFactors implementation projects across multiple geographies, ensuring seamless system integration, process optimization, and business transformation. Spearhead project planning, execution, stakeholder management, and risk mitigation to achieve high-impact HR technology solutions.

Key Responsibilities:

  • Project Leadership & Execution:
    Lead SAP and SuccessFactors HR implementation projects across Kenya, Indonesia, UAE, UK, and Dubai.
    Oversee SAP HR migration from version 4.7b to ECC 6.0, ensuring smooth transition and minimal business disruption.
    Drive SuccessFactors-PMGM & CDSP implementation to enhance performance management and career development systems.
  • Stakeholder & Vendor Management:
    Collaborate with business leaders, HR teams, and IT functions to align project objectives with organizational goals.
    Manage relationships with SAP and HR technology vendors, ensuring timely delivery, compliance, and system effectiveness.
    Present project updates, strategic recommendations, and impact analysis to senior leadership.
  • Process Optimization & System Integration:
    Define implementation roadmaps, conduct fit-gap analysis, and customize solutions based on business needs.
    Standardize and streamline HR processes through technology, improving efficiency and employee experience.
    Ensure seamless data migration and system integration between SAP HR, SuccessFactors, and other HR applications.
  • Compliance & Risk Management:
    Monitor regulatory compliance across global HR systems to meet statutory and audit requirements.
    Identify project risks, develop mitigation strategies, and implement corrective actions to ensure successful execution.
    Ensure adherence to best practices in HR technology governance, security protocols, and business continuity planning.
  • Training & Change Management:
    Develop user adoption strategies, training plans, and support frameworks for HR technology implementations.
    Lead change management initiatives, ensuring smooth transition and high user engagement with new HR systems.
    Provide post-go-live support and continuous improvement for SAP HR and SuccessFactors systems.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Senior Package Solution Consultant - SAP HR

IBM
07.2008 - 10.2009

Responsible for leading SAP HR implementation and support projects across multiple global locations, ensuring seamless system integration, process optimization, and operational efficiency. Provide strategic leadership in SAP HRIS implementation, customization, and support, working closely with stakeholders to drive business transformation.

  • SAP HR Implementation & Support: Lead SAP HR support projects (Shell, UK), ensuring efficient system performance across OM, PA, Time Management, Payroll, and ESS & MSS. Oversee SAP HR implementation projects (Torrent Power, India; Emirates Aluminium, UAE), managing integration of Recruitment, OSA, CATS, and Training & Event Management modules. Ensure end-to-end HR process automation, optimizing workflows and employee experience.
  • Project Management & Execution: Define implementation roadmaps, conduct fit-gap analyses, and execute SAP HR strategies in collaboration with business stakeholders. Develop project plans, manage timelines, and coordinate system upgrades for optimal functionality. Lead system testing (SIT & UAT), ensuring accurate data migration and seamless system adoption.
  • Stakeholder & Team Leadership: Manage SAP HR teams, providing guidance on module configuration, performance optimization, and process automation. Collaborate with HR process owners, IT teams, and external vendors to ensure alignment between HR technology and business objectives. Present business cases and project updates to senior leadership, demonstrating system efficiency improvements.
  • Compliance & System Optimization: Ensure SAP HRIS compliance with statutory regulations, internal controls, and audit requirements. Regularly assess system performance and implement continuous enhancements to improve HR service delivery. Establish governance frameworks for HRIS security, data privacy, and business continuity.
  • Provided exceptional customer support, resolving issues promptly and maintaining long-term relationships with clients.
  • Implemented process improvements within the consultancy team, resulting in enhanced productivity and overall service quality.
  • Identified opportunities for business growth through effective analysis of industry trends and competitor strategies.
  • Streamlined the consultation process to enhance efficiency and client engagement

Business Analyst & Functional Consultant - SAP HR

Reliance Group
09.2002 - 07.2008
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • SAP HR Implementation & Support: Lead SAP HR implementation projects (RHRS, RNL) for Reliance Group, integrating Recruitment, OM, PA, Time Management, Payroll, ESS & MSS. Provide end-to-end HR technology consulting, ensuring seamless SAP HRIS functionality and workforce automation. Manage SAP HR support and enhancements, driving optimization across OM, PA, Time Management, Training & Event Management, and Payroll.
  • Project Management & System Integration: Design and implement HR technology roadmaps, ensuring seamless SAP HRIS integration. Conduct fit-gap analysis and configuration, tailoring SAP solutions to meet business needs. Oversee data migration, system enhancements, and process automation for improved HR service delivery.
  • Stakeholder & Vendor Management: Collaborate with business leaders, HR teams, and IT functions to align project objectives with business strategy. Manage vendor relationships, ensuring quality SAP HR system implementation and post-go-live support. Present business cases and impact analyses to senior leadership, demonstrating system efficiency improvements.
  • Process Optimization & Compliance: Review and enhance HR technology processes, driving operational efficiency and compliance with regulatory requirements. Conduct system audits, implement security measures, and ensure SAP HRIS compliance with statutory regulations. Develop strategies for continuous improvement, ensuring HR systems evolve to meet business demands.

Education

MBA - Human Resources Management

Symbiosis Institute of Management
Pune
04.2001 -

Master of Science - Computer Science

DR.BR Ambedkar University
Agra, India
04.2001 -

Bachelor of Education - Education

Punjab University
Chandigarh, India
04.2001 -

Bachelor of Science - Computer Science

Guru Nanak Dev University
Amritsar, India
04.2001 -

Skills

Accomplishments

  • Recipient of multiple industry awards, including:

    Excellence in HR Transformation Award from SAP SuccessFactors

    Air India Star Award, Dream Team Award, and Change Maker Award

    Welspun Excellence Award & Lodha Spot Award

  • Expert in HR technology and operations transitions, successfully managing integrations during mergers & acquisitions.
  • Established and led HR Technology and Shared Services departments at Air India and Lodha Group, driving digital transformation and operational excellence.
  • Recognized industry speaker at conferences organized by SAP-SHRM & People Matters, sharing expertise on HR technology innovations.
  • Led and managed diverse teams to successfully deliver 60+ major HR technology projects across domestic and international markets within defined timelines and budgets.
  • Conducted 300+ training sessions on SAP HR and 50+ training sessions on SAP SuccessFactors and Project Management, driving knowledge transfer and system adoption.
  • Achieved high potential and competency scores in the Hogan Leadership Assessment Survey (2023), reflecting leadership effectiveness and strategic impact.

Certification

SAP SuccessFactors Certified Professional from SAP AG Germany

Timeline

Head - HR Technology

Air India LImited
08.2022 - Current

Senior Director – HRIS

Qualfon Group
06.2022 - 08.2022

Senior General Manager – (Head HRIS)

Welspun Group
09.2020 - 06.2022

SAP SuccessFactors Certified Professional from SAP AG Germany

08-2018

General Manager – Corp. HR (Head-HRIS & HR Ops)

Lodha Group
08.2013 - 08.2020

Project Management Professional (PMP) from PMI Institute USA

07-2012

Team Lead / Project Manager - SAP HR

Essar Group
11.2009 - 08.2013

Senior Package Solution Consultant - SAP HR

IBM
07.2008 - 10.2009

SAP HCM Certified Professional (Functional) from SAP AG Germany

04-2008

Business Analyst & Functional Consultant - SAP HR

Reliance Group
09.2002 - 07.2008

MBA - Human Resources Management

Symbiosis Institute of Management
04.2001 -

Master of Science - Computer Science

DR.BR Ambedkar University
04.2001 -

Bachelor of Education - Education

Punjab University
04.2001 -

Bachelor of Science - Computer Science

Guru Nanak Dev University
04.2001 -
AMIT SOOD SHASTRIHead - HR Technology