Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amit.u.s

Senior Functional Consultant
Bengaluru

Summary

Accomplished Functional Consultant with over 11.5 years of experience in the IT industry, specializing in delivering tailored business solutions across diverse sectors. Expertise in Salesforce B2B Commerce, Sales Cloud, and experience across various industries including Manufacturing, Oil & Gas, Telecom Billing, Healthcare, and Security. Proven track record as a Scrum Master and QA Lead, demonstrating skills in sprint planning, project management, and risk mitigation.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

Senior Consultant

Deloitte
2 2018 - Current

Professional Experience - Have been working in Deloitte in various roles for over 6 years, managing projects across industries such as Manufacturing, Retail, Oil & Gas, and Business Services.

Functional Lead

  • Led the projects by gathering requirements from the businesses, analyzing their pain points, and proposing tailored solutions during the discovery phase, which helped streamline processes and align with business objectives.
  • Developed workshop presentations to define business gaps and scope.
  • Defined the Minimum Viable Product (MVP) by outlining and prioritizing requirements, adding them to the project backlog and writing clear acceptance criteria for each.
  • Managed team deliverables, ensuring alignment with business goals and timelines.
  • Conducted multiple sprint demos, working closely with stakeholders to gather feedback and ensure smooth execution and alignment with project objectives.

Scrum Master

  • Facilitated daily stand-up meetings, monitored tasks, and addressed risks and dependencies.
  • Managed sprint planning, sprint reviews, and closure, preparing detailed sprint reports.
  • Improved workflow efficiency by customizing Sprint board views and enhancing the task management process.
  • Prepared Sprint Closure reports with metrics on defect density, development productivity, and QA efficiency.

QA Lead

  • Developed Test Strategy documents that aligned QA objectives with project goals, ensuring a robust testing framework and clear quality standards.
  • Mentored the QA team in design and execution of test cases, ensuring thorough coverage of functional and non-functional requirements, resulting in improved defect detection rates.
  • Fostered strong relationships with development, product, and business teams to ensure alignment on quality expectations and project timelines.

Verification Engineer

Philips
03.2017 - 02.2018
  • Worked on Healthcare Applications: Contributed to the testing of healthcare applications, ensuring compliance with healthcare industry standards and regulatory requirements.
  • Test Case Development: Developed comprehensive test cases to validate design specifications, improving product quality and reducing defects in healthcare software solutions.
  • Defect Management & Issue Resolution: Quickly identified, analyzed, and reported application defects, ensuring critical healthcare system issues were resolved promptly to maintain operational safety and compliance. Managed the defect lifecycle through JIRA to ensure efficient resolution and minimal disruption.

Software Test Engineer

Cisco Systems India Pvt.Ltd
03.2015 - 10.2016
  • Worked as test engineer on Security application known as Securely share where I gained proficiency in testing web and mobile applications
  • Designed and developed Test Metrics, Reports and schedules as necessary and participated in walkthrough and meetings.
  • Manually tested (functional and regression) of REST APIs for web apps

Junior Software Test Engineer

Kilmist Infotech Pvt Ltd (currently known as Bloomont Solutions Pvt Ltd)
09.2012 - 02.2015
    • Worked on telecommunication billing management system called SpryBill
    • Identified bugs & coordinated with software developers for rectifying & resolving database errors
    • Validated the data via SQL, scrutinized the defect tracking system & rendered insights w.r.t data issues, bugs & risks
    • Conducted end-to-end system and user-interface testing while validating system behavior via application log

Education

Bachelors of Engineering - Instrumentation Technology

B.V.B College of Engineering & Tech
Hubli
08.2007 - 2011.06

Skills

  • Business Analysis: Requirements Gathering, Communication Skills, Client Engagement, Business Process Modeling, Negotiation Skills
  • Project Management: Scrum Master, Sprint Planning, Resource Allocation, Timeline Development, Estimations, Risk management, Strategic Planning,
  • Salesforce Expertise: B2B Commerce, Salesforce Lightning
  • QA Leadership: Test strategy, Test planning, Defect Management

Certification

Salesforce B2B Commerce on LEX Admin

Timeline

Salesforce Certified AI Associate

04-2024

Salesforce B2B Commerce on LEX Admin

04-2022

Scrum Foundation Professional

10-2020

Verification Engineer

Philips
03.2017 - 02.2018

Software Test Engineer

Cisco Systems India Pvt.Ltd
03.2015 - 10.2016

Junior Software Test Engineer

Kilmist Infotech Pvt Ltd (currently known as Bloomont Solutions Pvt Ltd)
09.2012 - 02.2015

Bachelors of Engineering - Instrumentation Technology

B.V.B College of Engineering & Tech
08.2007 - 2011.06

Senior Consultant

Deloitte
2 2018 - Current
Amit.u.s Senior Functional Consultant