Amiya Mondal Talukdar
Rupnarayanpur
Summary
To be a part of an organization with a visionary global presence, possessing valuable human resources that offer development opportunities.
Highly motivated and innovative professional with over 15 years of experience in Hotels and Retail Chain Restaurants. Adept at managing Guest Relations, Food & Beverage Service, Front Office, and Housekeeping. Demonstrated ability to work independently or collaboratively, ensuring adherence to organizational goals.
Overview
18
18
years of professional experience
Work History
Manager
New Kumara Krupa Guest House (KSTDC)
11.2019 - Current
- Food and Beverage Department, State Guest Handling, Housekeeping, Front Office & Administrative Work, Accounts Department, Training in Food and Beverage Services.
Assistant Manager
Café Frei (Hungary-based Coffee Shop), Azadea LLC
01.2013 - 01.2018
- Shift In Charge at PAUL RESTAURANT, EATALY RESTAURANT, DUBAI MALL.
In-Room Dining Order Taker
Novotel Hotel, Hyderabad
04.2006 - 05.2013
- F&B Supervisor, Events Department (HICC).
Restaurant Manager
Jade Garden Hotel, Mysore
05.2019
- Managed a 3-star hotel with a restaurant and banquet hall
- Implemented managerial skills, maintained hygiene, and ensured guest satisfaction.
Restaurant Manager
SK Restaurant, Bolpur Shantiniketan, West Bengal
06.2018
- Managed a restaurant, implemented managerial skills, maintained hygiene, and ensured guest satisfaction.
Representative
Novotel Hotel Hyderabad
Shanghai
10.2008
- Represented Novotel Hotel Hyderabad at the 44th Annual Conference of FHRAI.
Education
Diploma in Tourism Studies -
IGNOU
01.2002
B.Com -
University of Bardhaman
01.2001
Skills
- Communication and Business Planning
- Operation Skills and Attention to Details
- Ability to Multitask and Manage Financial Tasks
- Decision Making and Problem Solving
- Delegation and Time Management
- Conflict Management and Acceptance of Criticism
- Hotel Operations
- Business Growth
- Restaurant and In-Room Dining
- Procurement and Inventory
- Customer Relationship
- Team Management and Training
- Venue Setup and Revenue Improvement
- Customer Relationship Management
- Flexibility and adaptability with excellent communication skills
Personal Information
- Passport Number: M7541190
- Date of Birth: 01/28/76
- Marital Status: Married
Roles And Responsibilities
- Awareness of long-term guests and their preferences.
- Team building and on-the-job training.
- Communication with departments for smooth operations.
- Monthly reporting for sales, menu mix, and inventory.
- Suggestive and upselling of Food & Beverages.
- Coordination with the management team to achieve goals.
Languages
- English
- Hindi
- Bengali
- Kannada
- Assamese
- Nepalese
- Oriya
- Telugu
- Gujarati
- Punjabi
Extracurricular Activities
National-level representation in Gymnastics. Basic Course in Mountaineering from HMI, Darjeeling.
Hobbies and Interests
- Trekking
- Cooking
- Traveling
Timeline
Manager
New Kumara Krupa Guest House (KSTDC)
11.2019 - Current
Restaurant Manager
Jade Garden Hotel, Mysore
05.2019
Restaurant Manager
SK Restaurant, Bolpur Shantiniketan, West Bengal
06.2018
Assistant Manager
Café Frei (Hungary-based Coffee Shop), Azadea LLC
01.2013 - 01.2018
Representative
Novotel Hotel Hyderabad
10.2008
In-Room Dining Order Taker
Novotel Hotel, Hyderabad
04.2006 - 05.2013
Diploma in Tourism Studies -
IGNOU
B.Com -
University of Bardhaman
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