Amiya Ranjan Sahu
Bengaluru
Summary
Experienced and dedicated Windows and VMware Administrator with a proven track record in deploying and maintaining virtualized environments for the last 6+ years. Proficient in VMware, vSphere, vCenter, ESXi, and Nutanix, with a proven ability to optimize infrastructure performance and ensure seamless operations while handling Change Requests. Demonstrated success in implementing scalable and resilient virtualization solutions that align with organizational goals.
A collaborative team player with excellent communication skills, I am poised to contribute effectively to the success of the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
System Operations Analyst
Epicor Software
Bengaluru
02.2019 - Current
- Part of the IT Infrastructure Team, we manage the Hybrid infrastructure of Epicor.
- Manage Austin, Irvine, Bracknell, Sydney and Kuala Lumpur datacenters, create / manage / decommission VMs, Provision resources.
- Monitor and optimize the performance, respond to any alerts, re-configure VM resources as needed.
- Manage the inventory of Physical Servers (Synergy 480 Gen9 / Gen 10 / Gen 10 Plus / ProLiant BL / DL servers), troubleshoot any alerts / errors, Co-ordinate with Vendor for any part replacement.
- Take care of Windows / Linux patching, address issues.
- Expert / Well-versed with VMWare / Nutanix environment.
- Take care of ESXi / Nutanix patching and firmware upgrade.
- Take care of the VMWare Content Library, Lifecycle Manager up to date, create baselines to be used for ESXi patching.
- Work on OS / Application-level security vulnerabilities to keep the infrastructure secure. Focus on Kenna Scores to be within the limits.
- Create / manage / provision access to Network Shares.
- Create / modify / manage Mailboxes / Distribution Lists / Teams Groups / Security Groups.
- Take care of backup / recovery of entities in the infrastructure in Cohesity.
- Take care of deploying / in-depth OS troubleshooting for WS2012/2012R2/2016/2019/2022/2025.
- Proficient in PowerShell scripting for VMware for routine tasks.
- Prepare Change Request, present to CAB as required, and complete the task.
- Active Directory, OUs, GPO management and User administration.
- Create / Manage technical reference articles to maintain SOP.
- Promoted to System Operations Analyst Sr. in August 2023.
Senior Tech Support Associate
Dell India
Bengaluru
10.2015 - 01.2019
- Started working in the Centralized REX (L2) team for complete floor
- Promoted to Associate, IT Application Mgmt
- Assisting the Dell / EMC users with Account/Access/Application related issues
- Managing user accounts in multiple domains
- Promoted to Specialist, IT Application Mgmt
- Creating/Managing mailboxes, distribution lists, and security groups
- Delegating mailbox access
- O365 admin console
- Assigning product specific licenses to user as per requirement
- Working in Microsoft Azure AD, to create/maintain/terminate User's Microsoft Authenticator 2FA accounts
Tech Support Associate
Wipro
Kolkata
05.2014 - 09.2015
- Attending customers' product related queries, performing relevant troubleshooting and providing resolution
Education
MBA -
National Institute of Business and Management
Chennai03.2016
B.Tech -
J.I.T.M (BPUT)
Bhubaneshwar04.2011
Skills
- VMware
- O365
- Windows Server Administration
- Active Directory
- Nutanix
- Patch Management
- Altiris
- Tanium
- Red Hat Satellite Administration
- Cohesity
- Linux
Certification
- PowerShell: Automating IT Administration, LinkedIn Learning
- Enterprise Cloud Administration, Nutanix Learning Academy
- VMware VSphere 8, LinkedIn Learning
- Microsoft SQL, LinkedIn Learning
- AZ-104, LinkedIn Learning
Timeline
System Operations Analyst
Epicor Software
02.2019 - Current
Senior Tech Support Associate
Dell India
10.2015 - 01.2019
Tech Support Associate
Wipro
05.2014 - 09.2015
MBA -
National Institute of Business and Management
B.Tech -
J.I.T.M (BPUT)
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