A Post Graduate in Business Management with 16+ years of experience in managing contingent workforce programs in various tech organizations.
High performing, Creating solutions, Strategic thinking professional with Fifteen years experience in Contingent Workforce Management, Vendor Relationship & Management, Sourcing, Strategic Account Management, Workforce Process & Policies, Vendor Contracts & Onboarding Compliance, Vendor Performance & Scorecard, Contract Negotiations, Vendor Audits, Contingent Workforce Program Implementation and Management, Implementing cost saving levers, Market Rate intelligence and Delivering as per SLA.
Highly skilled at relationship building across organizations and teams globally. Exceptional writing, presenting and interpersonal communication skills.
Strong Knowledge and practice of Workforce operations processes, VMS & Human Resource tools, systems and best practices.
Ability to manage, organize and prioritize multiple requests within tight deadlines. Ability to work independently and with a team.
Strong analytical skills and reporting experience.
#Plan, execute, manage, and govern contingent workforce strategies, initiatives, and projects for India, Australia, Singapore, LATAM & the US region
#Build strong governance and educate business stakeholders to ensure worker classifications and engagements are compliant.
#Implementing contingent workforce policies, educate & enforce in all the region.
#Create pipelines and fulfill the demand for CW talent through Staff Augmentation, SOWs, ICs and managed services setups.
#Drive Contingent Workforce program's day-to-day operations & compliance and work collaboratively with cross-functional teams for fulfilling CW talent needs & lifecycle management.
#Develop strong relationships with cross-functional teams, stakeholders, and users across business entities both in-person and remote environments.
#Accomplish all regional service level objectives to drive program health, consistency in delivery, and create internal customer & supplier experience.
#Drive supply chain performance by scorecards and help the sourcing team to identify appropriate and optimized supply chain.
#Define and execute the compliance process and audit the supply chain as per pre-requisites to reduce risk with engagements.
#Anticipate and build a framework to maximize benefits from the program.
#Identify, track, manage issues and risks then create action-items for individuals & teams, while demonstrating consistent follow-through to align the program to its objectives and best in class in the market.
#Identifying Suppliers, Negotiations, Contracts and Documentations, Onboarding, Training and delivery follow up.
#Implement & Expand the scope of the program to different regions
#Identified, negotiated and executed legal contracts for enrolling the required supply chain.
#Managed CW categories like Staff Augmentation, SOW consultants, ICs, Outsourced workers and payroll workers.
#Managed 100+ Suppliers, benchmarked and reviewed their performance with quarterly scorecards.
#Implemented CW rate card and optimized the spend through negotiations & cost avoidance process.
#Drove cost savings with an optimized rate card, cost-plus models, volume discounts, tenure discounts, and early pay discounts.
#Strived on continuous improvements (automating processes) and created centralized teams to increase efficiency and consistency.
#Worked on program's health & progress by conducting quarterly business reviews, maturity models assessment and driving change & approach by data interpretation in real-time.
#Created training modules and conducted training to end-users, suppliers and stakeholders on tool & process, to educate and transform CW programs seamlessly.
#Directed, managed, and developed a team of 10 resources in India.
#Managed 50+ Global key accounts operations in region.
#Managed 1000+ payroll contract workers operation.
#Achieved 97% on time payments and e-sat score of 95% consecutively.
#Managed 3 onsite implants and direct revenue generation.
#Generated recurring revenue growth to more than 50% through service excellence.
#Managed category of External Workforce Services (EWS) for India region.
#Worked at different location at Mumbai, Pune & Gurugram in various positions from EWS consultant, EWS Regional Consultant & EWS Category Manager.
#Managed teams of 4 - 10 members directly.
#Onboarded and Managed 60+ vendors during the entire association
#Started cost plus model of business within EWS group and implemented across various teams. Costing savings of approx. 18M INR on annual basis.
#Sourcing Candidates on various job requirements.
Designing & Implementing Solutions
undefinedContingent Workforce Spend Managed: USD 50M+
Geographies Managed: India, Singapore, Australia, LATAM & the US
Clients Managed: Nokia, McAfee, Intel, Altisource, Motorola Solutions & Mobility, Arris, Symbol Tech, Adobe & Genpact
VMS & Services Tools Expertise : WAND, Fieldglass, Beeline, Workday & ServiceNow
I believe I am an Analyzer, Adapter, Innovator, Creator of Lean operations, Effective team builder & Capable of unleashing peoples potential.
Best External Workforce Contributor Award (@Nokia - 2007)
TOPS Award - Level 1 to 8 (@Kelly 2011 - 2017)
Best Consultant Award - 2011 - 2014 (@Kelly, Consecutively for 3 years)
Rookie Award - 2011 (@Kelly)