Summary
Overview
Work History
Education
Skills
Software
Interests
Work Availability
Quote
Timeline
SalesManager
AMJAD SHAIKH

AMJAD SHAIKH

SALES MANAGER
MUMBAI,MH

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Sales Manager

BYJU'S
MUMBAI, Maharashtra
05.2022 - Current
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
  • Targeted and prospected for new business through telemarketing, individual creativity and innovation.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Evaluated performance against goals and implemented appropriate development plans.

Sales Manager

RIQAB BUSINESS LTD
MUMBAI, Maharashtra
07.2018 - 03.2022
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained marketplace visibility marketplace by participating in industry-related and community activities.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.

Sales Manager

THE COUNTRY CLUB
MUMBAI, Maharashtra
06.2013 - 07.2018
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Used vendor expertise to deliver educational content to sales team.
  • Understand customers needs and develop plans to address them.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

CUSTOMER SERVICE ASSISTANT

BEST SELLING LTD (LONDON)
LONDON, EAST
01.2011 - 03.2013
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Managed timely and effective replacement of damaged or missing products.
  • Delivered prompt service to prioritize customer needs.

TELE CALLER

E-SPECTRUM (U.S.A.) PROCESS
MUMBAI, Maharashtra
08.2008 - 09.2010
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily and weekly sales reporting using assigned tools.

Education

Bachelor of Arts - ENGLISH (T.Y.B.A.)

S.N.COLLEGE(MUMBAI UNIVERSITY)
MUMBAI
04.2005 - 05.2008

Skills

Vendor management

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Software

MS EXCEL

MS WORD

CRM

POWER POINT

COREL DRAW

Interests

SWIMMIMG

PLAYING FOOTBALL

WORKOUT

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Sales Manager

BYJU'S
05.2022 - Current

Sales Manager

RIQAB BUSINESS LTD
07.2018 - 03.2022

Sales Manager

THE COUNTRY CLUB
06.2013 - 07.2018

CUSTOMER SERVICE ASSISTANT

BEST SELLING LTD (LONDON)
01.2011 - 03.2013

TELE CALLER

E-SPECTRUM (U.S.A.) PROCESS
08.2008 - 09.2010

Bachelor of Arts - ENGLISH (T.Y.B.A.)

S.N.COLLEGE(MUMBAI UNIVERSITY)
04.2005 - 05.2008

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