Overview
Work History
Education
Certification
Timeline
Skills
Summary
Work Preference
Interests
SalesAssociate
AMJAD SHAIKH

AMJAD SHAIKH

RETAIL SALES MANAGER
PUNE,MAHARASHTRA

Overview

11
11
years of professional experience
2
2
Certification
3
3
Language

Work History

Retail Store Manager

Apple
Pune, Maharashtra
11.2022 - Current
  • With over 12 years of experience into retail management. Hardworking team leader,trains and guides staff to develop advanced- level product knowledge. Enthusiastic about exceeding sales goals and helping businesses to thrive
  • Lead and develop the business of the stores, by cultivating Acomprehensive and strategic understanding of it
  • Maximize the potential of all products in the store, capitalizing on all available support (clienteling,visual merchandising, training,events, head office team...).monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management. Leadership- Organize the team in an efficient manner according to business needs and delegate responsibility- Set achievable challenging team and individual targets(assess, monitor and manage performance to ensure achievement- Support team with consistent coaching, identify their
  • Skilled at working independently and collaboratively in a team environment.
  • Managed and motivated employees to be productive and engaged in work.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

STORE MANAGER

APPLE, APTRONIX, PLFIPL GROUP
  • Managing a team of 12 members:
  • Driving amazing customer experiences and results — through team development
  • Manage multiple commitments to customers, staff, and operation
  • Oversee operations such as inventory and visual merchandising
  • Fostering growth amongst the staff, coaching and encouraging with clear communications
  • Preparation and timely dissemination of daily, weekly and monthly sales reports
  • Manage front and back desk operations, special events and promotions
  • Forecasted sales performance to efficiently budget and order stock
  • Generated repeat business through exceptional customer service
  • Improved store ranking by identifying performance gaps.
  • Prioritised in-store sanitation, safety and health by raising standards and conducting regular inspections
  • Revamped store appearance and displays to reflect seasonal trends and promotions
  • Completed audits and risk assessments to achieve regulatory compliance
  • Oversaw stocktakes to achieve accurate inventory and pricing.
  • Managed cash and reconciled tills with rigorous security measures
  • Strengthened team performance by attracting and developing top talent
  • Delivered quality service with friendly and professional demeanour
  • Facilitated positive purchasing decisions by sharing product knowledge with customers and making personalrecommendations
  • Built store brand through successful advertising and visual merchandising strategies
  • Empowered sales team to maximise sales revenue and exceed corporate goals
  • Closely monitored team performance, identifying improvements and managing change
  • Managed retail store turning over 18 corers per annum.
  • Created positive working environments by offering support and guidance to staff
  • Managed complex customer complaints, offering smart solutions for continued customer satisfaction and loyalty.

STORE MANAGER

ENGLAND LTD
Pune
01.2018 - 12.2019
  • Manage a team of 6 staff members including: Training and
  • Training Needs Analysis Coaching and Mentoring forexceptional performance Distribution of SOPs and dailybriefings Succession planning and manpower
  • Accountability for store including: Shrinkage control, stock display and management Inventory Management Visualmerchandising
  • Focus on seasonal trends Loss PreventionControl
  • Business Management including: Achievement of yearly budget by planning prior to season Analysis of Sales Reports
  • Marketing strategy development
  • Service improvements strategy
  • Performance reporting
  • Operational leadership
  • Staff retention
  • Process improvement
  • Customer acquisition strategies
  • Sales pipeline management
  • Market and competitive analysis
  • Service-driven sales
  • Promotional sales events
  • Brand-building strategies
  • Sales operations
  • Sales process
  • Excellent communication skills
  • Marketing strategy
  • Energetic
  • Sales expertise including maximizing sales based on season Measuring andmonitoring KPIs Manage seasonal marketing activities
  • ManagePOS system and on-line orders

STORE MANAGER RUOSH

SARA SOULE, PVT LTD
05.2016 - 12.2018
  • Reorganised sales floor to improve visual merchandising displays
  • Manage a team of 6 staff members including: Training
  • Distribution of SOPs and daily briefings Manpower management
  • Accountability for store including: Shrinkage control, stock display and management Inventory Management Visualmerchandising
  • Business Management including: Achievement of yearly budget by planning prior to season Analysis of Sales Reports,including maximizing sales based on season Measuring andmonitoring KPIs
  • Manage seasonal marketing activities ManagePOS system
  • Devised schedules for promotional activities centred on holiday sales and other cycles, capitalising on interest to drive revenuegrowth
  • Installed security and monitoring systems to observe shopping activities and prevent theft
  • Initiated cost-control measures and sourced cost-effective products from suppliers, minimising expenditure and growingrevenue
  • Verified warranty details for defective items and replaced damaged or flawed products to keep customers satisfied
  • Conducted competitor research to identify opportunities and determine potential threats
  • Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty
  • Managed medium-sized retail teams of 5+, managing work schedules, employee queries, regulations and complaints
  • Evaluated team performance and handled disciplinary actions.

ASSISTANT STORE MANAGER

PVT LTD, UNITED, COLOURS OF BENETTON
01.2011 - 05.2016
  • PUNE
  • Stayed up to date on product trends and customer needs.
  • Supervised and trained staff to deliver excellent customer service
  • Greeted customers upon store entry.
  • Answered customer questions and addressed any complaints in timely and courteous manner
  • Determined quantity of products or brands that should be supplied to store using sales figures
  • Ensured the availability of merchandise and services by approving contracts and maintaining inventories
  • Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shopfloor
  • Supervised sales assistants in merchandising goods, processing payments and resolving product-related issues tomaintain store shopping standards
  • Assisted with visual merchandising and provided productive feedback
  • Utilised exceptional customer service skills to create welcoming atmosphere for visitors
  • Maximised sales opportunities by communicating new shop and online promotions clearly to staff and customers
  • Helped shop floor staff to unpack and count deliveries during quiet periods
  • Acquired knowledge of products and provided expert advice and product information to facilitate purchases
  • Trained staff on emergency health and safety procedures and guided employees on evacuation procedures to minimiseincidents
  • Delegated fulfilment of orders to staff and observed order processing activities, suggesting improved tracking andclearing methods
  • Oversaw sales and marketing activities and displayed promotional material on display windows, increasing foot trafficand purchases of store products
  • Conducted inventory checks to identify low-stock items and worked with managers in scheduling shipments to backstopinventory shortages
  • Employed sales skills to determine visitors' needs, recommending and selling additional products for increasedrevenue
  • Investigated competitor products, market trends and changes in consumer tastes to acquire and offer in-demand goods andservices
  • Deployed security systems and implemented monitoring measures to avoid stock damage, theft or wastage, minimisingstore losses
  • Oversaw incoming inventory and instructed staff on quality checks, storage and merchandising plans
  • Evaluated supply and availability of goods from vendors and requisitioned items to replace depleted products, storingexcess inventory for forecasted demand growth.

Education

Bachelor of Science - Computer Science

Computer Science Osmania University
Hyderabad
02.2013 - 05.2107

Certification

  • Dale Carnegie certified for Leadership Agility.
  • Dale Carnegie certified for Agile Learner

Timeline

Retail Store Manager

Apple
11.2022 - Current

STORE MANAGER

ENGLAND LTD
01.2018 - 12.2019

STORE MANAGER RUOSH

SARA SOULE, PVT LTD
05.2016 - 12.2018

Bachelor of Science - Computer Science

Computer Science Osmania University
02.2013 - 05.2107

ASSISTANT STORE MANAGER

PVT LTD, UNITED, COLOURS OF BENETTON
01.2011 - 05.2016

STORE MANAGER

APPLE, APTRONIX, PLFIPL GROUP

Skills

  • Problem-Solving Strengths
  • Accurate Money Handling
  • Sales Analysis
  • Financial Oversight
  • Corrective Actions
  • Stock Management
  • Quality Assurance
  • Profit and Loss Control
  • Special Assignments
  • Constructive Feedback
  • Operational Efficiency
  • Payment Processing
  • Effective Working Relationships
  • Strong Multitasking Skills
  • Strategic Planning
  • Incident Reporting
  • Market Trend Awareness
  • Performance Monitoring and Evaluation
  • Staff Management
  • Scheduling Knowledge
  • Marketing and Advertising
  • Vendor Collaboration
  • Shrinkage Control
  • Customer Service
  • Process Improvement
  • Budget Administration
  • Supplier Communication
  • Inventory Control
  • Visual Merchandising
  • Budgeting and Cost Control
  • Staff Relations
  • Operations Oversight
  • Problem-Solving Strengths
  • Cycle Count Audits
  • Materials Planning and Logistics
  • Operational Systems
  • Sales Promotion
  • Content Workflow
  • Environmental Impact Management
  • Team-Building Exercises
  • Vendor Selection
  • Manage Operations
  • Advertising Campaign Development
  • Team Meetings
  • Strategize Business Plans
  • Retail Effectiveness
  • Improve Performance
  • Retail Objectives
  • Management Training
  • Business Growth Initiatives
  • Guest Relations
  • Inventory Demand Forecasting
  • Waste Management and Reduction
  • Vendor Contracts
  • Window Displays
  • Inventory Tracking and Management
  • Records Organization and Management
  • Sales and Marketing
  • Team Leadership
  • Business Planning
  • Contract Development and Management
  • Brand Management
  • Productivity Performance
  • Employee Training
  • Key Performance Indicators (KPI)
  • Budget Controls
  • Time Management
  • Shrinkage Prevention
  • E-Commerce Strategy
  • Collaborate Cross-Functionally
  • Managing Files and Records
  • Business Analysis
  • Managing Operations and Efficiency
  • Negotiation

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Interests

Business analyst

AMJAD SHAIKHRETAIL SALES MANAGER