MD AMJAD ALI KHAN
Cloud Engineer
PATNA
Summary
Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
AWS Cloud Engineer
INA Solution
PATNA
08.2019 - 06.2023
- Conducted deep-dive hands-on training sessions to transfer knowledge to customers considering or already using AWS.
- Worked as technical leader alongside customers and infrastructure team and contributed to business development.
- Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
- Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
- Oversaw development and maintenance of organization computer systems and intranet.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Responded promptly to user requests for permission changes, new storage and expansion questions.
- Monitored costs and optimized cloud deployment expenses against business needs.
- Guided other teams to design, develop and deploy data sets and tools that supported product use cases.
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
- Performed first-level incident response and service resolution for cloud systems.
- Defined information models supporting data assets for complex data structures represented through relational and hierarchical databases.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Collaborated with team to analyze system solutions based on client requirements.
- Tuned systems to boost performance.
- Used insight into user needs and requirements to quickly reach development prototyping stage.
- Automated and implemented system backup and recovery procedures.
- Drove project lifespan from concept to final rollout in development and deployment.
Education
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technical University
Hyderabad 08.2013 - 05.2017
Skills
Scripting skills
Customer proposals
Network security
Switches and routers
IT solution development
Effective communication
Maintenance and troubleshooting
Project planning
Technical Analysis
Agile
Timeline
AWS Cloud Engineer
INA Solution
08.2019 - 06.2023
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technical University
08.2013 - 05.2017