

[Aug. 2018 – Dec. 2021]-Client:-Indian Banking Major with assets ~$177B.
o Acted as a liaison between client senior management team, board members, the UAT team, and other business partners to create new M&A, adhering to RBI guidelines.
o Tracked and optimized KPIs through weekly data visualizations keeping stakeholders in loop, thus increasing
engagement and achieving a ~15% improvement in project completion timeline.
o Developed a repository management system which included the fixes for the legacy errors occurred during day to day IT operations, thus reducing the response time.
o Drove launches of adhoc additional features aligned to RBI guidelines.
o Involved in creation of use case scenarios, user acceptance testing (UAT), and design of functional documents adhering to customer’s functional requirement which led to addition of ~ $30B AUM.
o Assisted in the streamlining of daily operations and services, resulting in ~10% decrease in revenue expenditure.
[Aug. 2014 – Jul. 2018]-Client:-Indian SFB with assets ~$3B.
o Developed a digital strategy and drove launches of new digital features for SFB resulting in ~30% increase in
digital customer footfall.
o Drove data reporting migration from excel to sql over a one year period.
o Monitored key performance indicators (KPIs) such as user engagement, retention, using data analytics and user
feedback to continuously improve the product and drive business results, resulting in ~13% improvement in
revenue.
o Efforts led to renewal of SLA.