Amlan Chandra
Gurugram
Summary
As a Senior Associate in Corporate Security, I have over eight years of experience managing SOC teams, investigating, reviewing drafts of risk assessments, providing emergency support to employees, keeping an eye on security risks, reporting incidents, and providing remediation. In addition to overseeing the upkeep and improvement of the department's operations and activities, ensuring that the Management Information System (MIS) is adhered to, and that my team members comprehend business development, emergency response plans, contemporary security systems, global SOC protocols, and security-related laws and regulations. Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Associate – Security Functions
Air India Express (Previously known as AirAsia India Pvt. Ltd.)
Grogram
04.2024 - Current
- As an L1 manager, my duties include managing and prioritizing various alerts, scheduling SOC staff shifts, ensuring SLA compliance is followed, reviewing rules, developing new procedures to improve the present Security Operations framework, and highlighting the difficulties in managing SLAs.
- Additionally, in charge of creating reports, dashboards, and metrics for SOC operations, and presenting them to top management.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Provided direction and guidance to junior associates on complex tasks.
- Analyzed data and created reports for senior management.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Performed accounting or financial analysis.
Security Officer - Security Functions
AirAsia India Pvt. Ltd.
Bengaluru
08.2022 - 03.2024
- Pioneered the establishment of the Security Operations Center (SOC) for AirAsia India r in Bengaluru location
- At the start, 19 airport offices are monitored under 265 CCTV cameras across the country
- I was responsible for monitoring CCTV, different alarm systems, and access control systems; identifying critical incidents in our operating offices, and providing mitigation as per organization policy.
- Assisted in the development and implementation of security policies and procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Operated communication systems between officers stationed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Responded to alarms and conducted investigations as required.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Performed first aid and CPR when necessary during emergency situations.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Enforced access control measures in accordance with established procedures.
- Monitored surveillance cameras and responded to suspicious activity.
- Secured personnel and premises by inspecting buildings and patrolling property.
Assistant Security Officer - Security Operations
AirAsia India Pvt. Ltd.
Kolkata
04.2017 - 07.2022
- Lead the manpower in shifts provided for the flight.
- Coordinate with the handling agencies to ensure security functional requirements are met.
- Supervise and monitor boarding gate screening functions.
- Conducting a check on access control points.
- Encouraged a culture of teamwork among fellow officers by organizing social events and engaging them in constructive conversations.
- Assisted in developing, implementing and maintaining security policies, procedures and practices for the organization.
- Investigated theft cases reported within the premises and provided evidence to authorities when required.
- Identified potential threats or hazards in the vicinity and took necessary measures to mitigate them proactively.
- Monitored surveillance equipment and access control systems, reviewed logs and ensured proper functioning of all security systems.
- Responded to alarms, investigated disturbances and patrolled premises to detect any suspicious activity.
- Coordinated with local police station regarding suspicious activities taking place near the facility.
- Interacted with law enforcement agencies during investigations or other activities related to security incidents.
Security Executive - Security Operations
Spikelet Ltd
Kolkata
09.2016 - 03.2017
- Liaised with regulators, performed security functions as directed by security in-charge, received basic security training, and conducted access control activities.
- Collaborated with other departments to create a safe working environment for all employees.
- Created comprehensive reports about the status of the organization's overall security posture.
- Managed the installation, maintenance, and repair of physical security systems such as access control systems, CCTV cameras, alarms.
Education
Certification in CYBER SECURITY -
04.2021
10+2+3 Graduation - Commerce
01.2013
10+2 Grade - Science
01.2009
Skills
- Managing SOC teams
- Risk assessments
- Emergency support
- Security risk monitoring
- Incident reporting
- Remediation
- Emergency response plans
- Global SOC protocols
- Security-related laws and regulations
- SLA compliance
- Procedure development
- Report creation
- Dashboard and metrics presentation
- Incident analysis
- SOP creation
- Fraud investigation
- CCTV investigation
- Security and safety audits
- Access control management
- Internal training
- Audit and inspection compliance
- New airport station setup
- Liaison with regulatory agencies and law enforcement agencies
- Microsoft 365
- AVSEC course certification
- X-Ray baggage and cargo screeners certification
- Certified Security Investigator (CSI) certification
- Certified Security Associate (Foundational Physical Security & SOC Certification Programme) certification
Certification
- Proficient knowledge in Microsoft 365, Power BI
- Certified in Basic AVSEC Course, X-Ray Baggage & X-Ray Cargo Screeners Certification issued by BCAS, Govt of India
- Achieved Certified Security Investigator - CSI Certification from Corp Security International (Valid Till 3 Sep 2026).
- Achieved Certified Security Associate - Foundational Physical Security & SOC Certification Programme certification from Corp Security International (Valid till 23 Feb 2027)
Accomplishments
- Awarded “STAR Award” - Annual Best Performer Award in consecutive two financial years 2023-2024, 2022-2023 for Manual Harmonization Process Implementation in AIXC & AIXL Merger & Implementation of Passenger Reconciliation System respectively.
- “Going Extra Mile – GEM” Awarded by CEO in June 2024 for Smooth Transitioning of Airport Entry Permit process across group organization.
- “SHINING ALLSTAR” awarded by Learning & Developmental Team in the year 2021-2022.
- Recognized as a staff “EXEMPLARY JOB DONE FOR THE YEAR 2019” from Kolkata Base in Air Asia (I) Ltd for the performances of the year 2019.
Personal Information
Title: Founder of Global Security Operations Centre (GSOC) for AirAsia India, Certified Trainer
Timeline
Senior Associate – Security Functions
Air India Express (Previously known as AirAsia India Pvt. Ltd.)
04.2024 - Current
Security Officer - Security Functions
AirAsia India Pvt. Ltd.
08.2022 - 03.2024
Assistant Security Officer - Security Operations
AirAsia India Pvt. Ltd.
04.2017 - 07.2022
Security Executive - Security Operations
Spikelet Ltd
09.2016 - 03.2017
Certification in CYBER SECURITY -
10+2+3 Graduation - Commerce
10+2 Grade - Science
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