Amlan Kumar Dasgupta
Business Concierge
Bangalore,Karnataka
Summary
Innovator and entrepreneur with over 27 years of experience in business leadership; Experienced in all aspects of business formation, operation, finance, and management Effective communicator and motivator who identifies and leverages assets in teammates to reach organizational goals. Relentless optimist who believes there is no failure, only feedback & strong command of business and management Policies as it pertains to development, resource allocation, production methods, and leading others Implemented effective business strategies in challenging environments to enhance revenue generation, market share expansion and profitability Created new opportunities and achieved sales targets; developed and managed relationships with the clients and worked with them on business growth opportunities beneficial to all parties Growth Facilitator with impressive success in setting the vision, direction & strategic plan for developing business, driving sales and amplifying business margin through long-term planning Motivated team player with excellent public speaking skills and oral, written, and interpersonal communication; Initiator and problem-solver using creativity, resourcefulness, and assets to breakdown and overcome organizational obstacles, developing human resources being a passion Lifelong learner committed to staying on top of the best current and emerging business practices, especially in an international context; Attentive listener who is not afraid to incorporate the opinions of valued team members into policy and planning .
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Managing Director
Chrysalis Mavens Consulting Pvt. Ltd.
Bangalore
02.2020 - Current
- Analyzing marketing data (campaign results, conversion rates, traffic) to help shape future marketing strategies
- Driving Business Process of Engaged clients as per need – established through Engagement Feasibility Study
- Representing client on a suitable profile and driving business accordingly
- Working on Engagement Matrix, Accountability Matrix & Return on Engagement Matrix
- Win- Win for both Promoter & Firm
- Executing C level engagement and acting as a Business Turnaround Catalyst
- Directing all organizational operations, policies, and objectives to maximize productivity and returns
- Analyzing complex scenarios and using creative problem-solving to turn challenges into profitable opportunities
- Interviewing, appointing, training, and assigning responsibilities to department managers
- Monitoring cost-effectiveness of operations and personnel using quantitative data, offering feedback and making cuts where necessary
- Coordinating and approving budgets for product development, marketing, overhead, and growth
- Conceptualizing, researching, and building product prototypes to meet consumer needs and maximize profits
- Conducting market research on product iterations through qualitative studies and quantitative surveys
- Coordinating with marketing, operations, engineering, and research departments to unify product vision and strategy
- Presently managing 5 Clients
VP (Skill Development)
Presidency College of Hotel Management
Bangalore
02.2018 - Current
- Company Overview: an Initiative of Royal Orchid & Regenta Hotels
- Providing dynamic academic and administrative leadership, fostering a collegial environment which encourages scholarship, teaching, and learning excellence
- Offering innovative and successful academic leadership and vision in instruction and program development in basic skills, transfer, vocational developmental and non-traditional programs
- Providing guidance to and receiving recommendations from the Faculty Senate and other representative organizations regarding the planning, implementation and review of academic programs, services, activities and related matters
- Participating in the planning of new facilities for the purposes of instruction and student services
- Supervising the development of community education, contract education, learning resource center/library services, athletics and distance learning
- Though the intakes of admissions into the Hotel Management Courses decreased considerably post Pandemic (2020) have been able to maintain average of 28% NOP by effective cost management
- Acting as the officer in the recruitment and selection of faculty, and to recommend to the President/Superintendent the employment of those selected
- Developed & implemented MDP (Management Development Program) within Royal Orchid Group where HODs are fast tracked to fit in as Unit Managers in 4 months
- Developed & executed a couple of other L&D Programme for the group like Banquet sales Training, Multiskilling & Other Engagements
- Driving operational excellence – hotel classification – have got 1 Hotel Classified as 5Star Deluxe, 4 hotels classified as 5 Star, 1 as 4 Star & 1 as 3 Star within the group by Ministry of Tourism, Govt
- Of India
- Acting & driving as a Sales Enabler – Strategy driving Salesforce CRM platform from development till implantation along with Pan India Sales Team
- Being part of the Sales Review meetings on behalf of the CMD of the group
- Have been part of the group panel that developed the Tourism Policy 2024 for Govt of Karnataka
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Increased company growth through collaboration with sales and marketing departments.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Represented organization at industry conferences and events.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Created succession plans to provide continuity of operations during leadership transitions.
Group CEO
Koncept Group
Bangalore
02.2017 - 02.2020
- Engaged in business & operations for PAN India- Bangalore, Chennai, Delhi, and Mumbai & Chhattisgarh
- Group into Alternate Accommodation (Corporate Guest House Management Services; Corporate Dedicated Service Apartments and Cafeteria Management)
- Repositioned concept group as a preferred alternate accommodation and industrial catering company; increased profitability through better process management
- Achieved overall profitability of 40%
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Developed a high-performance executive team for improved productivity and efficiency.
Executive Director
Saksham Training & Facility Management Pvt. Ltd.
Bangalore
04.2012 - 02.2017
- Company Overview: Funded Partner of NSDC – National Skill Development Corporation
- Played a key role as part of the launch team to create and develop Saksham brand
- Achieved NSDC (National Skill Development Corporation) partnership in April 2013 within one year of launch
- Engaged in business & operations for PAN India- Bangalore, Mysore, Andhra Pradesh, Chennai, Delhi, West Bengal, Chhattisgarh & Himachal Pradesh
- Trained 10,000 beneficiaries in a span of 2 years and provided employment to 9k of them
- Achieved monthly billing of Rs.1.5 Cr within 18 months of starting Operations
- Funded Partner of NSDC – National Skill Development Corporation
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Associate Director of Sales ; Director of Sales
The Park Hotels
Visakhapatnam & Bangalore
08.1997 - 03.2012
- Company Overview: A unit of Apeejay Surrendra Hotels Ltd
- Played a key role as part of the team that repositioned The Park, Vizag from a last in rank property to market leader by 2000
- Was an integral part to work alongside HR & Operations in mitigating IR related issues
- Also handled PR at The Park, Vizag with considerable media savings by excellent relationship with media houses
- Drove & moderated the win of The Park, Visakhapatnam as the best 5 Star hotel in Andhra Pradesh for three consecutive years – 2007, 2008 & 2009
- Was transferred to The Park, Bangalore to be part of the repositioning & transformation team
- Successfully positioned The Park, Bangalore into premier Outdoor Catering segment, bagging ODC of Rs.1.8 crore in 3 days & many more
- Repositioned I Bar at The Park, Bangalore into a casual yet formal lounge & night club
- Also was part of the team that assisted The Park, Hyderabad into achieving its business dynamics
- Successfully drove the 3 star classification of The Park on Vembanad Lake, Kerala
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
Education
I year certification on Advance Strategy Management Program - Strategy Management
IIM
Kozhikode 12.2023 - 12.2024
PDP - Hospitality
Cornell University
New York 06.2011 - 06.2011
Bachelor of Arts - Economics, Political Science & Special English
Andhra University
Visakhapatnam 01.1992 - 01.1995
Skills
Strategy Formulation
Accomplishments
- Bagged a mandate on employment linked Short term skill development program under Department of Tourism, Govt. of Karnataka valued 50 lakhs
- Maneuvered Udaan – Skill Development Program for youth of J&K – value 8 Crore
- Developed 6 skill development Centres across India
- Restructured Presidency College of Hotel Management & Skill Development in ROHL (Royal Orchid Hotels Ltd)
- Successfully implemented Salesforce CRM and other platform integrations from users perspective along with team IT@ ROHL
- Established & drove Training & Facility Management Pan India from ground zero
- Drove Facility Management & Guest House Management Pan India churning out high profitability
Personal Information
Date of Birth: 02/05/69
Passportdetails
R 6964926
Timeline
I year certification on Advance Strategy Management Program - Strategy Management
IIM
12.2023 - 12.2024
Managing Director
Chrysalis Mavens Consulting Pvt. Ltd.
02.2020 - Current
VP (Skill Development)
Presidency College of Hotel Management
02.2018 - Current
Group CEO
Koncept Group
02.2017 - 02.2020
Executive Director
Saksham Training & Facility Management Pvt. Ltd.
04.2012 - 02.2017
PDP - Hospitality
Cornell University
06.2011 - 06.2011
Associate Director of Sales ; Director of Sales
The Park Hotels
08.1997 - 03.2012
Bachelor of Arts - Economics, Political Science & Special English
Andhra University
01.1992 - 01.1995
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