Dynamic Quality Assurance Manager with extensive experience at Parleagro Pvt Ltd, adept at implementing quality systems and driving operational excellence. Proven track record in enhancing production efficiency and reducing costs through innovative strategies. Skilled in team leadership and SAP, ensuring compliance with international standards while fostering a culture of continuous improvement.
Overview
24
24
years of professional experience
Work History
Quality Assurance Manager
Parleagro Pvt Ltd
Bhopal
11.2021 - Current
Developed and implemented quality strategies aligned with organizational goals.
Led Quality Assurance (QA), Quality Control (QC), and laboratory teams to achieve excellence in product quality and compliance.
Ensured full compliance with local, national, and international food safety standards, including FSSAI, ISO 22000, HACCP, GMP, and PAPL requirements.
Monitored key quality performance indicators (KPIs) including product complaints, process deviations, and waste levels to drive quality improvement.
Conducted internal audits and supported external (third-party and customer) audits.
Managed end-to-end planning and processing of milk and milk-based products, standardizing processes for Flavoured Milk, Fruit Juice, and Fermented Milk-based products to enhance product consistency.
Supervised blending and processing operations for Flavoured Milk, Fruit Juices, UHT Lassi, and Buttermilk in alignment with established SOPs.
Oversaw aseptic filling and packaging of UHT products-Juice, Flavoured Milk, Milk Drinks, and Fermented Products (Lassi, Buttermilk)-using Sidel Aseptic Fillers and Tetra Fillers.
Analysed processes and applications, recommending modifications and calibrations to improve operational efficiency.
Built, mentored, and trained QA/QC teams, promoting a culture of quality and continuous improvement.
Developed new process concepts to optimize production, improve yield, and reduce costs.
Implemented innovative manufacturing processes, lean manufacturing principles, 5S, and other continuous improvement initiatives.
Partnered with HR to develop manpower awareness programs, on-the-job training, and skill matrix development for team capability enhancement.
Managed customer complaints and developed effective corrective action plans.
Investigated customer complaints and non-conformities, identifying root causes and implementing corrective and preventive actions (CAPA) to prevent recurrence.
Quality Manager
(Daima) Sameer Agriculture and Livestock Kenya Limited
12.2017 - 11.2021
To ensure that all primary and secondary products are manufactured to fulfil internal customer requirements whilst achieving laid down quality standards and product plans.
Managed planning of Milk and milk-based product processing, standardisation activities of different milk-based products (Whole milk, Low Fat milk, Full Cream).
Oversaw blending and processing of plain milk, flavour milk, various juices, and fermented milk (yoghurt drink) according to established standard operating procedures.
Managed the Aseptic Filling & Pkg of UHT product -Juice, Plain Milk, Flavour Milk, Milk drink Milk & Fermented product -Drink Yoghurt on Procomac Filler and Tetra Filler.
Oversaw processing activities to maintain adherence to quality systems like ISO 22000 and FSSAI.
Directed and scheduled preventive maintenance of plant and filling machines (UHT, Tetra Pak, Procomac Aseptic Filler, DE Machine, Aseptic Pouch Filling machine) to maintain equipment health and reliability.
Engaged with the HR team for manpower awareness program and On-job training, skill matrix development.
Shift Incharge
ITC Ltd.
Bangalore
03.2014 - 11.2017
Coordinated cross-functional teams to meet daily and weekly production targets by managing UHT processing, aseptic filling, and packaging of various UHT juices in accordance with standard operating procedures.
Ensured execution of quality standard & protocol to deliver finished goods considering the highest level of quality and hygiene standards.
Monitored and revalidated all pre-processing, processing and filling equipment CIP effectiveness.
Monitoring adherences to Quality system such as ISO 22000-HACCP, FSSAI.
Ensured effective operation of Site Quality Management System and timely execution of GMP audits to maintain compliance with quality standards.
Managed preventive maintenance activities for plant and filling machines to ensure optimal equipment performance and reduce breakdowns.
Executed preventive maintenance schedule by collaborating with maintenance teams for Tetra UHT and Tetra Pak fillers, addressing non-conformance issues related to instrumentation and material handling equipment.
Food Business Division, Bangalore
Asst. Manager Process
Vadilal Industries Ltd.
04.2013 - 03.2014
Developed and scheduled production/ packing plan and operated on resources according to the market demands and based on equipment availability.
Implemented actions to prevent non-conformity in product, process, or quality system.
Secured raw materials for production plan and maintained machines for safe, efficient operation.
Monitored operational excellence of production operations and executed operational excellence program (KPI-safety, quality, conversion cost, yield loss, overrun of ice cream) by adhering to leader standard work.
Team Manager
Almarai Company
02.2009 - 02.2013
Managed the processing of UHT product (Juice, Plain & Flavour Milk); fermented Milk Product like yoghurt, different varieties of processed cheese, Laban Full Fat & Low Fat Milk through standard operating procedures.
Guaranteed that all products are manufactured to fulfil internal customer requirements although meeting agreed quality specifications, by the resources available and utilized in safe and a safe and efficient manner.
Focused on UHT processing plant, filling unit of Tetrapack, SIG COMBIBLOC (High Speed Filler) and DE equipment.
Originated loss control of raw materials, packaging materials and consumable Items.
Controlled preventive maintenance schedule of plant & filling machines, for minimizing the breakdowns and maximizing the OEE.
Assigned job roles to personnel and monitored task execution.
Kingdom of Saudi Arabia
Production Executive
Dudhsagar Dairy Mehsana Amul
Mehsana
09.2006 - 11.2008
Managed processing of market milk (full cream, standard, tonned, double tonned), butter, ghee, and flavour milk (Amul kool) using standard operating procedures to ensure quality and compliance.
Guaranteed that all products are manufactured to fulfil internal customer requirements although meeting agreed quality specifications, by the resources available and utilized in a safe and efficient manner.
Oversaw butter manufacturing (table butter and white butter), ghee, and various flavour milk products to align with production goals and customer preferences.
Planning, and scheduling production/ packing plan and utilize resources according to the market demands and based on equipment availability.
Managing a team of around 85 workmen per shift in a 3 shift staggering arrangement.
Ensured availability of raw materials according to production plan and prepared machines and equipment for safe and efficient operation.
Ensure that raw material, packing material and manpower availability is complying with specifications/requirements and report if any deviations, to the Manager for immediate corrective action.
Coordinating with the Managers for any changes or revision to the plan and accordingly makes necessary changes to the production lines.
Controlled preventive maintenance schedule of plant & filling machines, for minimizing the breakdowns and maximizing the Efficiency of Packaging Machine.
Managed operations in Gujarat region.
Production Officer
Jagatjit Industries Ltd.
Kapurthala
08.2003 - 09.2006
Dairy Supervisor
Haryana Dairy Development Co-operative Federation Ltd.
Ballabgarh
07.2002 - 08.2003
Education
B .Tech - Dairy Technology
Sanjay Gandhi Institute of Dairy Technology
Patna
Skills
Quality System Implementation
Quality implementation
Production planning
Process improvement
Operational Excellence
Liaison coordination
Cost Control
Team leadership
SAP
Q pulse
MS-Office Tools
Excel
Word
Power point
Internet applications
Teambuilding Leadership
Quality systems
Personal Information
Date of Birth: 06/03/77
Languages
Hindi
English
Hindi
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Quality Assurance Manager
Parleagro Pvt Ltd
11.2021 - Current
Quality Manager
(Daima) Sameer Agriculture and Livestock Kenya Limited
12.2017 - 11.2021
Shift Incharge
ITC Ltd.
03.2014 - 11.2017
Asst. Manager Process
Vadilal Industries Ltd.
04.2013 - 03.2014
Team Manager
Almarai Company
02.2009 - 02.2013
Production Executive
Dudhsagar Dairy Mehsana Amul
09.2006 - 11.2008
Production Officer
Jagatjit Industries Ltd.
08.2003 - 09.2006
Dairy Supervisor
Haryana Dairy Development Co-operative Federation Ltd.