A Mohamed Aadil

Investigated Visa Card fraud claims, ensuring compliance with chargeback guidelines and Regulation E.

Conducted thorough analysis of fraudulent activity and disputes, verifying merchant documentation per Visa protocols.

Evaluated claims within regulatory timeframes to assess reimbursement eligibility based on supporting evidence.

Reviewed cardholder accounts for merchant credits, duplicate claims, and classified transactions as fraudulent or non-fraudulent.

Processed chargebacks with correct condition codes, issued credits, and communicated outcomes to customers.

Analyzed merchant responses and reconciled offsets within suspense GL accounts, including credits and liabilities.

Monitored suspicious activity through historical transaction data analysis, reporting findings to senior management monthly.

Reconciled GL debits/credits related to credits, losses, and recoveries; investigated account variances with internal teams.

Executed timely high-value payments, ensuring compliance with AML and sanctions regulations.

Coordinated with onshore teams to resolve client transfer request queries efficiently.

Conducted thorough sanctions screening in ETHIX, Smart Connect, and BPM applications.

• Performed KYC verification for business and corporate customers.

Managed refund payments and processed amounts from customers to GL accounts.

Drafted SWIFT MT103 messages for treasury coordination on cross-currency transfers.

Generated end-of-day reports detailing outstanding transfers processed daily.

Utilized Citrix platform for payment creation, cancellation, and audits.

Received feasibility from bank and sent regional file for review.

Prepared Letter of Intent for business development and IT teams.

Created Deactivation of Pickup for customers discontinuing service.

Drafted Address Change request for store relocation.

Initiated Restart of cash pickup upon customer cash limit increase.

Updated Sol ID for system modifications.

Compiled Points Started and Not Started tracker for project management.

Cleared emails and organized monthly data related to service changes.