Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
Generic

AMOL BHOSALE

Navi Mumbai

Summary

Trustworthy, dependable, responsible Event Planner, cum Business developer, and Result-Driven Client Relationship manager with more than 16 years of experience, with a keen ability to maximize both time and business efficiencies. Well-organized, with in-depth technical knowledge and keen attention to detail. I have an exceptional ability to connect with people and understand their wants, needs, and desires, and deliver legendary service on every interaction. Known for productivity and efficiency in task completion. Specialize in strategic planning, customer satisfaction enhancement, and relationship building. Excel in communication, problem-solving, and adaptability, ensuring seamless client interactions and long-term loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

22
22
years of professional experience

Work History

Client Relationship & Operations Manager

PayPal India Pvt ltd
Mumbai
06.2019 - 10.2024
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Identified new business opportunities through research and analysis of client needs.
  • Maintained accurate records of client interactions and transactions.
  • Provided timely responses to customer inquiries, requests, and complaints.
  • Resolved complex issues between customers and internal teams in a timely manner.
  • Developed detailed tracking of performance metrics for customer relations activities.
  • Organized promotional events to introduce new products or services to existing clients.
  • Conducted periodic reviews of client accounts for billing accuracy and compliance purposes.
  • Generated monthly performance reports on key metrics such as sales volume, revenue growth.
  • Determined cross-selling or up-selling opportunities and provided the PayPal team with insight to facilitate increased or new business.
  • Determined appropriate pricing schedules and integrated discounting strategies.

Business Development Cum Events & Training Manager

eBay
Mumbai
10.2008 - 09.2019
  • Perform management activities such as budgeting, scheduling, planning, and marketing
  • Design complex graphics and animation, manage own accounts and projects, establish and maintain relationships with customers, conduct training programs, analyze operations, write proposals, organize offsite meetings, manage ebay sellers, negotiate contracts, appoint department heads, and create MIS reports.

Marketing Manager

Gupta lazer International (Glassware Company)
Navi Mumbai
05.2006 - 06.2008
  • Responsible for developing business, acquiring new clients, maintaining inventories, planning and preparing advertising and promotional material, consulting on product specifications, coordinating promotional activities, and attending staff conferences.

Club Manager

NRI CIDCO Club House
Navi Mumbai
06.2004 - 04.2006
  • Responsible for the general operation of staff functions relating to Rooms, Housekeeping, Maintenance/Repair, Security & Events.

Club Manager

Marine Centre Club house
Navi Mumbai
02.2003 - 05.2004
  • Responsible for administration, selling membership, and planning and organizing events for the club house.

Education

HSC: Commerce -

Modern College, Vashi, Navi Mumbai
Navi Mumbai, Maharashtra
06.2000

Skills

  • Proficient
  • Salesforce
  • Client service-driven
  • Training and mentoring
  • Customer Engagement
  • Business Development
  • Account Management
  • Creative Thinking

Accomplishments

  • Certificate for tireless effort & constant support in mentoring Business Development team - eBay.in year 2012
  • Trophy for Spirit of CBT Award - eBay.in year 2013
  • eBay Heroes Award ( Being our Brand) - eBay.in year 2016
  • Certificate for dedication and long term commitment - eBay.in year 2017
  • Trophy for Spirit of Mid-Market ( H2'2019 ) - PayPal year 2019
  • Certificate for valuable leadership for outstanding performance - PayPal year 2020
  • Reward for outstanding performance for generating highest leads and revenue - PayPal year 2024

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1

Affiliations

* Being a creative guy love to Design , Video editing, Make presentation and Plan and organize all type corporate events

* Good at Coreldraw, Photoshop, Flimora ( video editing tool)

* Learning AI & Automation in MS Excel from Skill Nation by Jatin Shah

* Good in Salesforce ,Citrix ( Admin tool ), Micro Strategy

* Has good control on communication through Five9 and Avaya with clients

* Love watching movies , singing and dancing

References

References available upon request.

Timeline

Client Relationship & Operations Manager

PayPal India Pvt ltd
06.2019 - 10.2024

Business Development Cum Events & Training Manager

eBay
10.2008 - 09.2019

Marketing Manager

Gupta lazer International (Glassware Company)
05.2006 - 06.2008

Club Manager

NRI CIDCO Club House
06.2004 - 04.2006

Club Manager

Marine Centre Club house
02.2003 - 05.2004

HSC: Commerce -

Modern College, Vashi, Navi Mumbai

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