Amol S. Dahiwal
Pune
Summary
Experienced Test Manager and Test Lead with 17+ years in Quality Assurance and Agile Project Management across Telecom, Banking, Healthcare, and Database Projects. Expertise in test strategy, automation, test execution, and leading QA teams. Strong knowledge of Scrum, SAFe, and Agile frameworks with proven success in delivering high-quality solutions on time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advisor, Scrum Master
BBL Mobile Application
08.2022 - Current
- Project Impact: Delivered a mobile app enabling customers to manage credit/debit card accounts, resulting in a 25% increase in customer engagement
- Led 2 Scrum teams (12 members), achieving 100% delivery on time for mobile app features (card activation, transaction monitoring)
- Developed test strategies, executed test plans, and coordinated with stakeholders for testability
- Implemented manual and automated testing, achieving 30% faster test execution by incorporating automated test cases
Scrum Master / Test Lead
OP Loan Application
- Project Impact: Streamlined loan processing by reducing processing time by 20% through enhanced system integration
- Managed 3 Scrum teams (24 members) using SAFe to deliver loan creation functionalities with a 98% defect-free delivery rate
- Defined test cases, executed manual and automated tests, and tracked defects, improving defect resolution time by 25%
- Mentored teams on SAFe principles and Agile practices, improving team velocity by 20%
Test Lead
ABM ROS
- Company Overview: Client: AT&T
- Project Impact: Led QA for the AT&T ROS, improving order processing speed by 15%
- Led QA teams for AT&T’s ROS, ensuring regression testing and test automation were completed with 100% coverage
- Managed manual testing, defect tracking, and reporting, reducing defects by 30% in production
- Developed automation frameworks for efficient testing, increasing testing efficiency by 35% using SOAP UI and Postman
- Client: AT&T
Associate QA Leader
ANZ Banking Application
Singapore, Melbourne
- Company Overview: Client: ANZ (SAP)
- Project Impact: Customized eBanking and mBanking apps, resulting in a 15% reduction in customer service issues
- Led system and integration testing for eBanking and mBanking applications, improving test coverage by 40%
- Coordinated test execution and issue resolution with development teams across multiple locations, reducing issue resolution time by 25%
- Created and reviewed test cases, ensuring alignment with business requirements, achieving 99% test accuracy
- Client: ANZ (SAP)
Education
Bachelor of Computer Science & Engineering -
Shivaji University
KolhapurSkills
- JIRA
- Quality Center
- Azure DevOps
- Postman
- SOAP UI
- XML
- HTML
- SQL
- Oracle 10g
- Web Services
Websites
Certification
- Certified Scrum Master (CSM), 2019
- Certified SAFe Agilist (SA), 2022
- Certified Scrum Product Owner (CSPO), 2022
- IC Agile Professional – Agile Coaching, 2022
- ICF PCC Life Coach, 2023
Accomplishments
- Delivered 100% on-time project delivery for 10+ large-scale projects.
- Improved QA process efficiency by 30% through automation and streamlining test strategies.
- Enhanced test coverage by 40% through the development and implementation of robust test automation frameworks.
Timeline
Advisor, Scrum Master
BBL Mobile Application
08.2022 - Current
Scrum Master / Test Lead
OP Loan Application
Test Lead
ABM ROS
Associate QA Leader
ANZ Banking Application
- Certified Scrum Master (CSM), 2019
- Certified SAFe Agilist (SA), 2022
- Certified Scrum Product Owner (CSPO), 2022
- IC Agile Professional – Agile Coaching, 2022
- ICF PCC Life Coach, 2023
Bachelor of Computer Science & Engineering -
Shivaji University
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