Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Amol Dani

Amol Dani

VFX Producer
Mumbai

Summary

PROFILE SYNOPSIS - An Electronics & Telecom Engineer with 22 years of experience in Production, Service Delivery, Project Management, People Management, Client Relations and Change Management in Media & IT Domain with excellent communication and organizational skills Sustaining high level client satisfaction for existing & potential clients Expertise in estimating the resources and participants needed to achieve project goals and track resource hours expended on the project. Handling bidding process & managing budget of the project Understanding of Shotgun, Digital Intermediate & Editorial Pipelines Possess excellent interpersonal skills that have been put to good use while interacting with clients in ascertaining their requirements and with peers/ subordinates. Experience in Stakeholder Management, Conflict Resolution and Change Management Dynamic and enthusiastic Producer skilled in scheduling and production management. Possesses demonstrated ability to develop and implement successful strategies, meeting tight deadlines and exceeding goals. Exceptional organizational and communication skills for working with diverse teams

Overview

23
23
years of professional experience
3
3
Certifications

Work History

VFX Producer

Fractal Picture
Mumbai
11.2022 - Current
  • Responsible for Workforce planning to ensure accurate resources needs are forecasted and meets with WFP to help attenuate resourcing crunches
  • Responsible for all delivery progress reports to management and clients on time
  • Responsible for preparing process documents
  • Provide budget targets translated in days to the department supervisors and work with them to reach them
  • Ensure that production pipeline is followed at entry level and that data is accurate at any time in Shotgun
  • Monitoring Overall Bid Vs Actuals
  • Accountable for quota and milestone achievement, ensuring schedules are not overly back – ended
  • Facilitates Client reviews along with VFX Supervisor
  • Identifying potential Production problems and work with VP- Production & VFX Supervisor to ensure creative decisions can be completed within budget and on schedule
  • Responsible for meeting schedule targets by troubleshooting and resolving any scheduling conflicts, issues or delays !
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Developed production plans and organized resources to achieve prompt delivery of projects.
  • Monitoring changes to scope of work, including shot turnover re-bidding, maintaining documentation for all the changes and issues client change orders as needed., SOFTWARE/ TOOL
  • MS Office
  • KEY ACCOMPLISHMENTS
  • Certified in ITIL
  • Was appreciated for furnishing & implementing an Exemplary Brainwave Idea during Brainwave Fair
  • Fore fronted the setup of Voice business by integrating all BU’s
  • Received Award for excellence in Production
  • Trained in Customer Operations performance Centre (COPC)

VFX Producer

Redefine
Mumbai
08.2012 - 10.2022
  • Ensure client materials (scripts, storyboards and pre-vis) are reviewed with VFX Supervisor in order to generate visual effects breakdown and Bid
  • Responsible for client correspondence and acting as primary liaison with all client side parties
  • Plan and schedule facility resources with the Visual effects supervisor and facility resource manager to create an effective approach to the visual effect work
  • Facilitates Client reviews along with VFX Supervisor
  • Identifying potential Production problems and work with VP- Production & VFX Supervisor to ensure creative decisions can be completed within budget and on schedule
  • Responsible for the management of client turnover schedules
  • Responsible for scheduling and managing facility deliveries, including trailers and other special requirements, communicates changes to VP – Production and management team
  • Monitoring changes to scope of work, including shot turnover re-bidding, maintaining documentation for all the changes and issues client change orders as needed
  • Responsible for Scheduling and allocation of crew within budget
  • SOFTWARE/ TOOL
  • Shotgun, MS Office.
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Developed production plans and organized resources to achieve prompt delivery of projects.

MANAGER – Service Delivery

Stemade Biotech Pvt Ltd
Mumbai
08.2010 - 07.2012
  • Leading the business operations team and effectively managing all strategic operational processes in order to achieve and maintain operational excellence
  • Responsible for supply chain management, strategic planning and developing potential vendors for achieving cost effective purchases
  • Facilitated measurement of customer voice and ensuring it is structured around critical customer impacting processes also ensuring integration of customer and process measures
  • Liaising with marketing and sales, on planning and predicting customer request to satisfy shipments
  • Played key role in identifying bottlenecks in existing process and streamlining the same
  • Responsible for preparing process documents
  • SOFTWARE/ TOOL MS Office
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Operations Manager

3i Infotech
Mumbai
12.2007 - 08.2010
  • Understand AS-IS processes for client
  • Process walk through to identify gaps in the process
  • Analyze process data points
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Recommend process improvements for “To-Be” state
  • Propose and document Process Improvements using DMAIC, SOFTWARE/ TOOL
  • MS Office, MS Visio

Customer Support Manager

TATA Communication
Mumbai
09.2006 - 12.2007
  • Administered the overall operations of three units – Inbound, RFO & Email helpdesk
  • Responsible for Opening, Tracking, and Closing along with RCA of trouble tickets for all network events
  • Ensured continuous communication and coordination with client in the event of high focus incident/ major incident with seamless communication
  • SOFTWARE/ TOOL
  • MS Office, MS Visio.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Directed intelligence gathered from customer support channels to product and data science teams to improve products and user experience.
  • Assessed reports, monitored calls and analyzed vendor relationships to identify process improvement opportunities.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Led and executed customer support team strategy to reach company support goals.
  • Completed complex project management tasks on time and under budget to meet department goals.
  • Devised recommendations to streamline and simplify customer support system and improve response time.
  • Identified process enhancements to reduce inconsistencies and drive improvements to support ongoing company success.
  • Audited customer support procedures and collaborated regionally to promote standardization across offices.
  • Coached employees to develop strong customer support skills to minimize process issues and meet customer expectations.
  • Analyzed reports, surveys and vendor relations and completed support assessments to improve first call resolution.

Team Lead

INTELENET GLOBAL SERVICES LTD
12.2003 - 09.2006
  • Handled operations for AT&T Wireless
  • Ensured that the quality standards and bench marked goals in Quality and customer service were adhered.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Sr. Technical Support Executive

LOCATION, WIPRO SPECTRAMIND
Mumbai
07.2000 - 12.2003
  • Provided technical support to America Online (AOL)
  • Handled OJT batch and ensured smooth transition from training to Shop floor
  • LOCATION
  • Translated complex technical issues into digestible language for non-technical users.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Assisted with updating technical support best practices for use by team.
  • Identified potential sales and cross-selling opportunities and informed supervisor.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Education

Bachelor of Engineering (BE) - Electronics & Telecommunication

Vivekanand Education Society’s Institute of Technology
Mumbai

Skills

Shotgun, MS Visio

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Additional Information

  • Responsible for aligning all the support functions with production thus ensuring optimum delivery. Evaluate production costs. Establish and maintain the overall production schedule. Set/verify the objectives set for each department. Set up reviews with the production team Analyse productions reports & anticipate emerging issues. Establish the film’s budget in collaboration with the management team. Monitor and predict expenses: collaborate with accounting for monthly reports.

Certification

Project Management

Timeline

VFX Producer

Fractal Picture
11.2022 - Current

VFX Producer

Redefine
08.2012 - 10.2022

MANAGER – Service Delivery

Stemade Biotech Pvt Ltd
08.2010 - 07.2012

Project Management

11-2008

Operations Manager

3i Infotech
12.2007 - 08.2010

ITIL

12-2006

Customer Support Manager

TATA Communication
09.2006 - 12.2007

COPC

05-2004

Team Lead

INTELENET GLOBAL SERVICES LTD
12.2003 - 09.2006

Sr. Technical Support Executive

LOCATION, WIPRO SPECTRAMIND
07.2000 - 12.2003

Bachelor of Engineering (BE) - Electronics & Telecommunication

Vivekanand Education Society’s Institute of Technology
Amol DaniVFX Producer