Dynamic Location Manager with superior knowledge of scouting and contracting for perfect locations. Adept at drafting detailed Business schedules and ensuring comprehensive permitting for location use. Committed to quality locations and working closely with directors and producers.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Sr. Operations & Location Manager
TUV Rheinland India Pvt. Ltd
04.2017 - Current
TUV Rheinland Group is leading provider of technical services worldwide
As Operations Manager, handling a team of professionals from sales, operations, quality, technical & administration
Responsible for profitability & smooth function of the SBU.i.e
Automotive materials & parts testing portfolio of TUV Rheinland India Western Zone Unit- located at Chakan, Pune
Business development Management for Automotive Material testing Laboratory
Responsible for P&L for Automotive Component testing Laboratory
Responsible for complete operations of SBU for TUV Rheinland
Handling top key clients from Pan India Locations
Project Planning, Delivery, Resource, Scope and Schedule
Management
Identified major & minor stakeholders and planned communication methodology for them in detail
Arranged monthly/weekly and daily meetings and standup calls
High level project status to senior management and detail level to track project
Risk Management planning, identification and mitigation planning
Responsible for creating & maintaining project documentation
Positioning team members to use their talents optimally
Invoice and DSO: Responsible for billing and DSO management for
SBU
Making quick decisions, resolving obstacles with team and ensure projects are completed on time according to specifications
As Location Manager responsible for plant HSE and other legal requirements
Achievement: Developed Market for TUV Rheinland @ Western Zone
Developed strong relationships with local authorities to facilitate smooth production processes and minimize disruptions
Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control
Networked with industry professionals to build contacts and maintain steady stream of work
Built strong team through proactive recruitment and hiring strategies
Sr. Executive- Sales and Customer
SGS India Pvt Ltd
08.2013 - 04.2017
Active member of Road Safety Patrol camp
Planning and execution of scope, cost, timelines, risk, quality issues, and communications of project
Delivery:- Ensure programmed/project is managed to realize business alignment and awareness of current technical developments is informed to stakeholder
Customer:- Business development, Identifying new business opportunities in existing account
Building service relationships with clients & ensure their expectations are met
LIMS : - Contract creation and update, Project creation, Assignments, time sheets review
Achievement :-Joined as Management Trainee and got 3 promotions in 4 years
Comfortable working with people at all levels and building effective cross functional teams and integration management
Performance Management and Reporting
Projects: Worked for varies Automotive component validation projects and got appreciations from OEMS
Responsibilities:-
Responsible for business Sales and marketing activities
Meetings with Auto OEM clients & Tier 1 Suppliers
Conversion and Confirmation of received enquiry into order execution
Sending quotes to clients on basis of received DVPs
Planning for received orders
Expediting final reports as per plans
Responsible for payment collection for allocated clients
Planning for monthly target as per Managements requirement
Subcontracting tests to other overseas and indian labs
Sending timeplans to clients
Handelling clients complaints and queries
Providing feedbacks to clients
department between Marketing & Operations
Coordination with suppliers for automation fixtures
SGS group with its head office at Geneva, Switzerland is world’s largest organization in field of inspection, testing, verification and certification
Customers Handled: OEMs like VW, Mahindra & Mahindra, Fiat Chrysler , GM
Renault, LG, Godrej, Tetrapak, Uflex , TVS etc. And auto components manufacturers like Reliance, TACO group, Varroc, Visteon, IAC, MATE, POAE, FAURECIA, Magna, Continental etc
Key Points:
Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys
Education
MBA - Marketing
University of Pune
Pune
06.2011 - 05.2013
Skills
Customer Service
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Accomplishments
Zone from Scratch
Developed Laboratory and got their ISO 17025
accreditation
Outstanding in Industrial Sales, relationship building, customer care,
team management, inter-personal and presentation skills
Have very good relations with major OEMs like VW, Mahindra, MG
Renault, LG, Voltas etc And auto components manufacturers like
TACO group ,Varroc, Visteon, IAC, MATE,,POAE, FAURECIA etc
Completely conversant al specifications like SAE ( society of
automotive engineers), ASTM , ISO , corporate spec like FLTM( ford
laboratory test methods), GMW, VW spec, Tata spec, M&M specs
Nissan spec etc
Kept all our clients loyal & satisfied by transparent, single window &
hassle free services 24 X7
Abilities more specific towards core marketing and sales to increase
business with existing client bases, building on customer relations
and developing new clients
Well understanding and knowledge of major Indian industrial Zones
and customer behaviors
Experienced person for team building, training and Team
Management
Monitors the effective implementation of appropriate Safety and
Environment System procedures and provide for their updating in
line with changes in Legislation and Company Directives
Knowledge of Handling Government regularity agencies like MIDC