Amol Kamble
Flat No 302, Matoshri Hights, Manjari Bk, Pune
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detail- oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
10
10
years of professional experience
Work History
DEPARTMENT MANAGER
Reliance Retail Limited
Pune
03.2022 - 07.2024
- Lead and manage a team of 48 employees in the Department, ensuring that all tasks are completed efficiently and on time
- Conducted regular performance reviews to monitor progress of individual employees
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients
- Monitored daily sales figures to track trends in customer buying behavior
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Modeled supportive leadership qualities, motivated staff to achieve department goals, and promoted staff participation and team building
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
DEPARTMENT MANAGER
Future Lifestyle Fashion Limited
Latur
06.2014 - 02.2022
- Achieve Sales and Profits as per the Business Plan for the financial year
- Team Management, Responsible for motivating, discipline, team grooming, training etc
- Market Merchandise by studying advertising, sales promotion, and display plans, analyzing operating and financial statements for profitability ratios
- Ensures availability of merchandise and services by approving contracts, maintaining inventories
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Protects employees and customers by providing a safe and clean store environment
- Communicate and invite customer
- Motivate to visit the store frequently
- Lead through their shopping experience
- Training the staff about category and New Style
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels
- Handled shift overstock, restocking and inventory control
- Analyzed competitors and market trends to identify opportunities for growth and differentiation
- Managed daily operations, ensuring efficient workflow and productivity
Education
BBA - Sales, Merchandising, And Marketing
Kurukshetra University Hariyana
Hariyana03.2024
H.S.C. Certificate -
Latur Board
01.2013
S.S.C. Certificate -
Latur Board
01.2010
Skills
- Customer Service
- Cost Planning
- Resource Coordination
- Performance Management
- Workflow Coordination
- Database Management
- Logistics Planning
- Staff Management
- Employee Scheduling
- Team Supervision
- Sales Reporting
- Personnel training and development
- Operations
- Customer Engagement
- Work Planning and Organization
- Loss Prevention
- Staff Hiring and Retention
- Training and Development
Personal Information
- Total Experience: 10 years
- Date of Birth: 15/08/1993
- Marital Status: married
- Nationality: Indian
Hobbies and Interests
Listening Music, Watching Movies, Playing Volleyball.
Languages
- Marathi
- Hindi
- English
Computer Knowledge
- Microsoft Words
- Microsoft Excel
- Basic Internet
- SAP- Retail Software
Timeline
DEPARTMENT MANAGER
Reliance Retail Limited
03.2022 - 07.2024
DEPARTMENT MANAGER
Future Lifestyle Fashion Limited
06.2014 - 02.2022
BBA - Sales, Merchandising, And Marketing
Kurukshetra University Hariyana
H.S.C. Certificate -
Latur Board
S.S.C. Certificate -
Latur Board
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