Amol Rameshrao Karwade
Amravati
Summary
Dynamic department manager with proven expertise in staff management and customer satisfaction. Adept at driving team performance and enhancing operational efficiency to achieve sales goals. Accomplished department manager skilled in sales analysis and cash management. Successfully led teams to meet department sales objectives while maintaining high customer satisfaction through effective complaint resolution and operational oversight.
Overview
10
10
years of professional experience
Work History
Department Manager
Landmark Group MAX
Chandrapur
11.2017 - Current
- Managed daily operations of retail department to ensure smooth workflow.
- Oversaw staff scheduling and training to enhance team performance.
- Implemented visual merchandising strategies to improve customer engagement.
- Coordinated inventory management processes to maintain stock levels.
- Led team meetings to communicate goals and expectations effectively.
- Monitored sales performance and identified areas for improvement.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Followed safety protocols and company processes and procedures.
- Performed opening and closing duties as part of management team and handled cash management.
- Executed targeted merchandising and promotional plans to meet department sales goals.
Customer Service Cashier
Brand Factory
Nagpur
02.2015 - 10.2017
- Processed customer transactions efficiently and accurately at Brand Factory.
- Handled cash, credit, and debit transactions following company policies.
- Resolved customer complaints promptly to ensure satisfaction at the register.
- Trained new cashiers on procedures and company standards consistently.
- Collected credit card and cash payments to complete transactions for customer orders.
- Balanced cash drawers at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education
Bachelor of Arts -
Taywade College
Nagpur03-2023
MBA - HR And Marketing
Dr. Ambedkar College of Arts Commerce And Science
Chandrapur01-2023
D.Ed (DIploma in Education) - Teaching
Late Shri Ram Meghe Adhyapak Vidyalaya
Wardha01-2015
HSC -
Ram Meghe Jr College
Palaskhed Chandur Railway Amravati05-2011
SSC -
Ram Meghe Vidyalaya
Palaskhed Chandur Railway 06-2008
Skills
- Staff management
- Inventory control
- Sales analysis
- Customer satisfaction
- Retail operations
- Team performance
- Cash management
- Effective communication
- Department leadership
- Budget management
- Strategies and goals
- Staff recruitment
- Business development and planning
- Systems and software expertise
- Problem solving
Timeline
Department Manager
Landmark Group MAX
11.2017 - Current
Customer Service Cashier
Brand Factory
02.2015 - 10.2017
Bachelor of Arts -
Taywade College
MBA - HR And Marketing
Dr. Ambedkar College of Arts Commerce And Science
D.Ed (DIploma in Education) - Teaching
Late Shri Ram Meghe Adhyapak Vidyalaya
HSC -
Ram Meghe Jr College
SSC -
Ram Meghe Vidyalaya