AMOL RAORANE
MUMBAI
Summary
Dynamic Deputy Manager at SBI General Insurance with a proven track record in account reconciliation and financial analysis. Adept at enhancing operational efficiency and fostering team collaboration. Recognized for exceptional customer service and leadership, driving successful outcomes in policy management and compliance auditing. Committed to continuous improvement and innovative problem-solving.
Overview
6
6
years of professional experience
Work History
DEPUTY MANAGER
SBI GENERAL INSURANCE CO. LTD.
Mumbai
10.2022 - Current
- Managed discrepancies between accounts through detailed analysis and investigation methods.
- Collaborated with finance teams to streamline reconciliation workflows and enhance efficiency.
- Identified discrepancies and resolved issues promptly.
- Maintained documentation for all reconciliation activities.
- Reviewed billing discrepancies and coordinated resolutions with relevant departments.
- Organized records of invoices and payment transactions efficiently.
- Managed daily operations of insurance policy processing and customer service.
- Assisted in developing training materials for new employees and ongoing staff education.
- Coordinate communication between departments to streamline workflow and enhance efficiency.
- Evaluated insurance claims for accuracy and compliance with company policies.
- Participate in risk assessment meetings to identify potential issues in policy management.
- Support implementation of new software tools for claims processing and customer interaction.
- Monitor team performance and provided constructive feedback to improve service quality.
- Facilitated regular team meetings to discuss objectives, updates, and best practices in operations.
- Coordinate with other departments to ensure smooth functioning of activities.
- Maintain records of all operational activities for future reference.
- Prepare monthly progress reports detailing achievements against set targets.
- Provide guidance and support to team members to help them achieve goals.
EXECUTIVE
UNIVERSAL SOMPO GENERAL INSURANCE CO. LTD.
Mumbai
01.2021 - 09.2022
- Reconciled bank statements with internal records for accuracy.
- Identified discrepancies and resolved issues promptly.
- Maintained documentation for all reconciliation activities.
- Utilized accounting software for transaction tracking and reporting.
- Collaborated with finance team to streamline reconciliation processes.
- Collaborated with stakeholders to streamline operational processes and improve efficiency.
- Managed client relationships to ensure satisfaction and retention of services.
- Reviewed policy documentation to ensure compliance with regulatory standards.
- Conducted training sessions for staff on new insurance products and systems.
CONSULTANT
MINDPOOL MANAGEMENT SOLUTIONS PVT. LTD.
MUMBAI
03.2019 - 12.2020
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelor of Commerce - Secretarial Practices & Organization of Management
MODEL COLLEGE
Dombivli02-2019
Some College (No Degree) -
SWAMI VIVEKANAND VIDYA MANDIR
Dombivli (West)Some College (No Degree) -
S.V.JOSHI HIGH SCHOOL & JR.COLLEGE
DombivliSkills
- Account reconciliation
- Financial analysis
- Document management
- Compliance auditing
- Team leadership
- Customer service
- Operations management
- Adaptability and flexibility
- Project management abilities
- Microsoft office expertise
Accomplishments
- USGI High Gliders for being a Customer Comrade for the month of May 2022
- SBIG operations monthly campaign for the months of November, December 2022, and January 2023
- Promoted to Deputy Manager effective from May 1, 2025
Languages
Marathi
Native
Native
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
DEPUTY MANAGER
SBI GENERAL INSURANCE CO. LTD.
10.2022 - Current
EXECUTIVE
UNIVERSAL SOMPO GENERAL INSURANCE CO. LTD.
01.2021 - 09.2022
CONSULTANT
MINDPOOL MANAGEMENT SOLUTIONS PVT. LTD.
03.2019 - 12.2020
Bachelor of Commerce - Secretarial Practices & Organization of Management
MODEL COLLEGE
Some College (No Degree) -
SWAMI VIVEKANAND VIDYA MANDIR
Some College (No Degree) -
S.V.JOSHI HIGH SCHOOL & JR.COLLEGE
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