Amol Shashikant Gawli
Supply Chain & Transport Manager
Mumbai,MH
Summary
A highly experienced professional who possesses the required level of retail management know how needed to inspire, lead, develop and motivate staff. There by helping them to achieve outstanding results through passion, innovation and support. Key qualities include innovation in product range and responsiveness to market trends, as well as being able to give superb product knowledge and training to junior staff so they can deliver industry leading advice and service to customers.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Cashier
Godrej Nature Basket – South Mumbai Store
01.2006 - 01.2007
- Monitoring cashiering procedures.
- Suggestive selling.
- Maximum interaction with customers.
- Scheme communication with the customer.
- Slow-moving merchandise is being analyzed and indicated to the floor managers.
- Maintaining cleanliness.
- Areas of expertise.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Asst Store Manager
Reliance Retail Industry – South Mumbai Store (Grant Road)
03.2007 - 08.2012
- Having overall accountability for growing the sales and profitability throughout each area of the store. Managing teams to deliver KPIs and compliance throughout the operation, as well as delivering excellent standards of customer service.
- Driving maximum sales and profitability of the store to achieve growth.
- Monitoring and reviewing staff and store performance on a regular basis.
- Driving sales through maximum team performance.
- Organizing, preparing, and arranging promotional materials and displays.
- Maximum sales through effective merchandising.
- Leading by example in all aspects of the role.
- Recruiting, training, supervising, and appraising staff.
- Maintaining accurate statistical and financial records.
- Creating a combination of real value for money and outstanding customer service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Grocery E-shopping
Gourmet shopping house Pvt Ltd - Badlapur
10.2012 - 09.2014
- Implemented marketing plans and effective business strategies to improve sales.
- Provided outstanding customer service and continually trained staff by way of written materials, individual training, and group training.
- Regularly performed market research on the latest trends.
- Monitor staff's performance to meet and exceed productivity, accuracy, quality, attendance, and safety targets for the individual and team.
- Engage our team; train, motivate, coach and develop staff to achieve full performance.
- Work flexible schedules as required.
- Drive new order, new loyalty card and email capture programs to increase repeat business.
- We work hard for our customers.
Store Manager
Reliance Industry Ltd – Jio Mart Digital (E-Commerce)
03.2015 - 11.2019
- Owning and reporting on metrics of customer and team satisfaction, as well as operational performance, provided.
- Coordinating with the business and control tower teams for smooth operations.
- Planning and scheduling the orders as per priority.
- Work effectively with, and support, the management team to develop the Global Match business.
- Driving performance improvements and overcoming issues through innovative, practical solutions.
- Motivate and leverage the existing team (15 people) and new staff to continually develop individuals, set expectations, and measure results for increasingly higher levels of impact across all operational metrics.
- Establish and direct the Hub’s operations to achieve objectives for safety, environmental quality, cost, delivery, and continuous improvement.
- As a service provider, work effectively with all internal departments, such as Customer Services, Finance, Transport, Quality, and Sales, to ensure a coordinated approach to the delivery of business targets.
- Champion continuous improvement initiatives by serving as the champion of the improvement charter and leading events inclusive of internal, external, cross-functional, and cross efforts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Transport Manager
Reliance Digital & Resq – Bhiwandi
12.2019 - Current
- Managed the end-to-end transport operations for digital and rescue spare parts, ensuring smooth and timely deliveries.
- Coordinated with suppliers, logistics providers, and internal teams to ensure seamless spare parts distribution.
- Ensured compliance with transportation regulations and safety protocols.
- Led a team of drivers and logistics personnel, providing training and performance oversight.
- Resolved transportation issues and improved customer service by enhancing response times.
- Implemented digital tracking systems for real-time monitoring of spare parts movement.
Education
S.S.C - Commerce
Mumbai University
Mumbai, India03-2003
H.S.C - Commerce
Delhi University
New Delhi, India 04.2001 -
B.B.A - Bachelor of Business Administration
Delhi University
New Delhi, India03-2011
Skills
Time Efficient
Decision Making
Conflict Resolution
Disclaimer
I hereby declare that the above information is true to best of my knowledge and belief. Date: Place: Mumbai [Amol S Gawli]
PERSONAL DETAILS
- Date of Birth : 18th Oct, 1985
- Gender : Male
- Nationality : Indian
- Marital Status : Single
Timeline
Transport Manager
Reliance Digital & Resq – Bhiwandi
12.2019 - Current
Store Manager
Reliance Industry Ltd – Jio Mart Digital (E-Commerce)
03.2015 - 11.2019
Grocery E-shopping
Gourmet shopping house Pvt Ltd - Badlapur
10.2012 - 09.2014
Asst Store Manager
Reliance Retail Industry – South Mumbai Store (Grant Road)
03.2007 - 08.2012
Cashier
Godrej Nature Basket – South Mumbai Store
01.2006 - 01.2007
H.S.C - Commerce
Delhi University
04.2001 -
S.S.C - Commerce
Mumbai University
B.B.A - Bachelor of Business Administration
Delhi University