Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

AMOL SHELAR

Product Specialist
Nashik,Maharashtra
AMOL SHELAR

Summary

Adept and versatile Cloud Implementation & Product Specialist Engineer with over 6 years of proven expertise in Linux, Windows, VMware, and Xen technologies. Demonstrates a strong track record of implementing, supporting, and optimizing complex IT infrastructures and cloud solutions. Highly skilled in troubleshooting, performance tuning, and ensuring seamless system operations to meet business and customer requirements.

Experienced in Product Support, Product Implementation, and Infrastructure Management, with a consistent focus on operational excellence, delivery process enhancement, and client satisfaction. Adept at leading cross-functional collaboration and utilizing agile methodologies to deliver successful product launches, upgrades, and enhancements aligned with market needs.

Proficient in market analysis, customer feedback interpretation, and data-driven decision-making to optimize product performance and features. Recognized for strong analytical, problem-solving, and communication skills, along with the ability to adapt quickly to new environments and technologies.

A proactive and dependable professional with a positive attitude, exceptional time management, and the ability to manage multiple priorities effectively. Brings a fresh perspective, commitment to continuous learning, and dedication to driving organizational success.

Overview

6
years of professional experience

Work History

ESDS SOFTWARE SOLUTION LTD.
Nashik

PRODUCT SPECIALIST ENGINEER
03.2019 - Current

Job overview

  • Efficiently and preemptively address diverse support issues related to cloud products.
  • Establish and maintain the infrastructure necessary for deployment of products.
  • Perform software patching, upgrades, and maintain tasks for Linux and Windows operating systems.
  • Responsible for both Onsite and offsite Implementation of the product.
  • Engage with customers to address and resolve technical issues related to Cloud products.
  • Collaborate extensively with technical teams to elevate the quality standards of current product offerings through iterative enhancements and optimizations.
  • Deliver product demonstrations and proof-of-concepts (POCs) onsite at client locations and also operate remotely as required.
  • Oversee entire clusters, including VM creation, network assignment, and resource management tasks.
  • Incorporate new clusters/nodes into the infrastructure and configure VLANs, as well as add corresponding datastores for both VMware and XEN environments.
  • Resolve routine network issues occurring within the cloud environment and troubleshoot infrastructure added to cloud portals.
  • Offered assistance with security products, beginning from product implementation to configuring domain settings and managing the backend infrastructure of the products.
  • Worked closely with senior leadership to establish requirements and help team to develop product features.
  • Work collaboratively with diverse teams, offer technical assistance and, and communicate complex concepts effectively.
  • Provided mentoring and guidance to associates, employing strategies aimed at surpassing both company and customer expectations.
  • Leading the team and managing while ensuring that knowledge is distributed fairly and evenly among all team members.
  • Overseeing the allocation and distribution of licenses for all cloud infrastructure products.

Education

SINHGAD INSTITUTE OF TECHNOLOGY

BACHELOR'S DEGREE from ELECTRONICS AND TELECOMMUNICATION ENGINEERING

Skills

  • Technical Proficiency
  • Virtualization
  • Problem-Solving
  • Infrastructure management
  • Monitoring and Troubleshooting
  • Customer Focus
  • Collaboration
  • Time Management
  • LINUX
  • WINDOWS
  • UBUNTU
  • VMWARE
  • XEN
  • ENLIGHT360 CLOUD
  • MANAGEENGINE

Product roadmap

Sales support

Product performance monitoring

Certification

  • ISO Training -2024
  • ISMS Training - 2025
  • [Area of expertise] License - [Timeframe]

Timeline

PRODUCT SPECIALIST ENGINEER

ESDS SOFTWARE SOLUTION LTD.
03.2019 - Current

SINHGAD INSTITUTE OF TECHNOLOGY

BACHELOR'S DEGREE from ELECTRONICS AND TELECOMMUNICATION ENGINEERING

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AMOL SHELARProduct Specialist