Amreen Taj
Bangalore
Summary
A street-smart IT professional with close to 10+ years of work experience spanning across Cloud Management, Cloud Operations support, and Customer Service. Highly motivated and certified cloud professional experienced with extensive experience in implementing cloud computing technology and having cloud technical skills with up to date industry knowledge. I do my best to achieve success by leading, assisting and supporting others in a way that can create best practical and productive outcomes. I feel satisfaction in helping others accomplish their goals and at the same time accomplishing mine.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Cloud Consultant
Microsoft Corporation
Bangalore
05.2021 - Current
- Designing, deploying, and governing Azure IaaS, PaaS, and SaaS solutions.
- Collaborating with presales team for key customers to understand their requirements and design solutions that reduce complexity.
- Acted as a trusted technical advisor for enterprise customers, driving adoption, retention, and long-term value realization.
- Owned end-to-end customer lifecycle management, including onboarding, solution design, implementation guidance, and ongoing optimization.
- Delivered technical workshops and enablement sessions, improving customer self-sufficiency and platform adoption.
- Drove $5.4M ACR revenue by leading 60+ app modernization initiatives and 24+ Azure cutovers, aligning cloud adoption with customer business goals and ensuring seamless delivery.
- Led GitHub Copilot adoption across 20+ developers, reducing infrastructure code development time by 40% and improving visibility into engineering productivity.
- Implemented automated PR review governance, reducing review time by 70% and improving release cadence and delivery predictability.
- Strong hands-on experience with Azure Resource Manager (ARM) templates, Bicep, and Terraform for Infrastructure as Code (IaC).
- Completed migrations for many top customers from different clouds to Azure.
- Automated more than 80% of test cases, which resulted in a saving of 50% effort per policy.
- Deploying and configuring infrastructure using Ansible playbooks for repeatable and automated deployments.
- Expertise in Azure Networking: VNets, VNet Peering, Private Link, Application Gateway, Load Balancer, Firewall, ExpressRoute, and VPN Gateway.
- Experience with Azure Storage (Blob, File, Disk, and Data Lake).
- Managing Azure Active Directory (Entra ID), RBAC, Conditional Access, and Identity Federation.
- Experience with Key Vault, Managed Identities, and Azure Security Centre (Defender for Cloud).
- Implementation of policies and role-based access control (RBAC) for governance.
- Hands-on with monitoring and compliance frameworks (Azure Monitor, Sentinel, and Log Analytics).
- Experience integrating with hybrid, cloud, and on-premises systems.
- Designing scalable and resilient architectures across multiple regions.
- Setting up backup and disaster recovery strategies using Azure Site Recovery and Backup Vaults.
- Participation in internal AI hackathon projects leveraging Azure AI/ML, automation, and cloud-native solutions.
Azure networking support engineer
MICROSOFT CORPORATION
Bangalore, KARNATAKA
05.2016 - 04.2021
- Provided network support for Microsoft Azure cloud services.
- Troubleshot network-related issues to ensure seamless operation.
- Assisted in the implementation of Azure networking components such as Application Gateways and Load Balancers.
- Supported customers by setting up IPSec VPN connections and ExpressRoute circuits.
- Conducted analysis of network traces to locate packets and improve performance.
- Established secure connections to Azure servers over public and private tunnels.
- Designed network security rules to manage traffic flow effectively.
- Facilitated internal training sessions for new hires regarding Azure networking.
- Handled virtual machine deployments and migrations, ensuring reliability in virtual desktop services.
- Contributed to documentation for customer-facing solutions and troubleshooting guides.
AWS provisioning team (Client Pega)
Cognizant technologies solutions
Bangalore, KARNATAKA
02.2014 - 04.2016
- Project Technology and Tools: Project abstract, case/queue review to spot trends.
- Responses on Skype Teams for topics on Azure Load Balancer, ExpressRoute, and Traffic Manager, whose team channel is used as an internal tool to assist global engineers with their queries.
- Used Wireshark and Netmon troubleshooting tools for network-related issues.
- Collaborate with other Technical Advisors, EEEs, and other Microsoft resources to provide a quick resolution and less duplication of effort.
- Training and assisting mentees and new hires within the team.
- Exhibiting great customer service by assisting and trying to give the best support and building up the confidence.
- Provide workarounds to complex issues and collaborate with product group to find ideal fix especially when hit roadblock or a bug.
- AWS Console and Pega's provisioning Tools (PCADE, EPCM, PCM).
- Cohesive-Network Virtualization Tool.
- Elastic Wolf - AWS resource managing software.
- CSC -Ticketing Tool.
- Zenoss - Monitoring Tool.
- Vormetric - Data Encryption Tool.
- Administering the Amazon Cloud web services.
- Creating Private faced and public faced subnets.
- Creating private and public key of users for accessing the instance.
- File System Creation and encryption.
- Deploying and installation of Application on Tomcat.
- Installation, Maintenance and Optimization of Apache, Tomcat.
- Installation and Configuration of Apache tomcat web servers in Linux environment.
- Installation and Configuration of Oracle database server in Linux environment.
- Cloning /migrating of instances using AWS Console.
- Setting up auto scaling for Application instances.
- Installation and configuration of Cohesive VPN Cubed Manager.
- Setting up VPC peering connections as per requirement.
- Hardening of operating system to enhance the security.
- Scheduling Backup using cronjobs.
- Configuring the Disaster Recovery setup for production environments.
- Uploading the backups to S3 bucket and retrieving the same whenever needed.
- Creation of private AMI (Amazon Machine images).
- SCP, RSYNC between instances running under different regions.
- Installing OpenVPN and deploying the client packs from cohesive VPN cubed manager.
Education
B.E -
HKBK college of University
Bangalore, Karnataka05-2013
PUC -
State Board
Karnataka04-2009
SSLC -
State board
Karnataka04-2007
Skills
- Microsoft Azure
- AWS
- Google Cloud Platform
- GitHub Actions
- Azure DevOps
- Jenkins
- Tekton
- ArgoCD
- CloudBees
- UrbanCode Deploy (UCD)
- CI/CD pipelines
- Terraform
- Bicep
- Ansible Playbooks
- Windows
- Linux
- PowerShell
- Bash
- JSON
- YAML
- Kubernetes (AKS, EKS, GKE)
- Helm deployments
- Serverless functions (Azure Functions, AWS Lambda)
- VPN
- LAN
- WAN
- ExpressRoute circuits
- VNet
- Firewall
- Web Application Firewall (WAF)
- Application Gateway
- Front Door
- CDN
- Azure Synapse Analytics
- Azure Data Factory (ADF)
- AI/ML
Certification
- AZ-900 - Microsoft Azure Fundamentals
- AI-900 - Azure AI Fundamentals
- SC-900
- GH-300
- AZ-700 - Microsoft Networking
- 70-533 Implementing Microsoft Azure Infrastructure Solutions
- Azure L300 certifications on Express route, VPN, SLB, AppGW
- TEP completion on Storage, Backup, Kubernetes, Azure AD
- Kepner-Tregoe Practitioner (KT) in Problem Solving and Decision Making
Timeline
Senior Cloud Consultant
Microsoft Corporation
05.2021 - Current
Azure networking support engineer
MICROSOFT CORPORATION
05.2016 - 04.2021
AWS provisioning team (Client Pega)
Cognizant technologies solutions
02.2014 - 04.2016
B.E -
HKBK college of University
PUC -
State Board
SSLC -
State board