AMREEN TAJ MUBARAK
Business Analyst
Bangalore
Summary
· 15+ years of experience in IT industry in Insurance and retail domain with expertise in various roles such as Business Analysis, Product Manager, Release Manager and Scrum Master.
· 8+ years as Product Owner; leading product design and development activities that meet the customer requirements.
· With 6+ years of experience in leading and managing an agile driven team at Onshore/Offshore including Capacity planning, work allocation, Sprint planning and driving other organization level initiatives.
Overview
17
17
years of professional experience
5
5
Languages
Work History
Sr Business Analyst
Matilda Cloud
12.2022 - Current
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Collaborate with project managers and cross-functional teams
- Assessing and identifying areas for improvement in the company’s present business processes
Technical Business Analyst
Allstate Solution Pvt. Ltd.
10.2013 - 11.2022
- Optimized data management processes by analyzing workflows, identifying bottlenecks, and implementing process improvements.
- Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
- Collaborated with cross-functional teams to ensure seamless execution of project milestones and deliverables.
- Prepared project lifecycle documentation and project management plans.
- Developed custom solutions based upon clients' strict requirements.
Software Engineer
Tesco HSC
08.2011 - 10.2013
- Provided application Support for Tesco group countries (US, Turkey, Thailand, Japan, China and CE).
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
Engineer-Technical Support
Hewlett Packard
11.2010 - 08.2011
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Provided input to team lead regarding areas for process and procedural improvement.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
Analyst Programmer
Syntel India Ltd
11.2007 - 04.2010
- Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
- Built databases and table structures for web applications.
- Worked closely with clients to establish specifications and system designs.
- Developed user-friendly interfaces that improved customer experience and increased product adoption rates.
- Updated documentation with project deviations to capture changes.
Education
BCA - Computer Applications
Bangalore University
Bengaluru, India 04.2001 -
Skills
Net
HTML
JavaScript
MSSQL
Oracle
Agile Methodology
Requirements Gathering
Business Process Mapping
Business process improvement
Release planning
Street
No-8, Bowee Street Cross
City
Bangalore
State
Karnatak
Zip
560 008
Platforms
- Retalix
- Samsung ESEL System
- JIRA
- VersionOne HPQC
- ServiceNow
- SharePoint
Ccmtools
- BDOC
- Open Text Exstream
Methodologies
- Waterfall
- Agile - Scrum
- Kanban
Certifications
- Completed Product Management, journey to Product Mindset Training (Allstate LL&D)
- Certified in Allstate Insurance Domain program (Allstate LL&D)
- Competent in conducting cultural activities across organization.
- ITIL Practitioner and Scrum Certified
Disclaimer
I hereby declare that the information stated above is true to the best of my knowledge and established records.
Timeline
Sr Business Analyst
Matilda Cloud
12.2022 - Current
Technical Business Analyst
Allstate Solution Pvt. Ltd.
10.2013 - 11.2022
Software Engineer
Tesco HSC
08.2011 - 10.2013
Engineer-Technical Support
Hewlett Packard
11.2010 - 08.2011
Analyst Programmer
Syntel India Ltd
11.2007 - 04.2010
BCA - Computer Applications
Bangalore University
04.2001 -
Similar Profiles
Keshav PasrichaKeshav Pasricha
Sous Chef at Matilda Bay RestaurantSous Chef at Matilda Bay Restaurant
Oliver WilliamsOliver Williams
Dog Walker at Matilda JohnstonDog Walker at Matilda Johnston
Bram EatonBram Eaton
Volunteer at Matilda Joslyn Gage CenterVolunteer at Matilda Joslyn Gage Center