Amrendra Srivastava
Agra
Summary
Dynamic professional with a proven track record in business development and web design. Expert in client retention strategies and technical support, achieving significant user satisfaction improvements. Skilled in customer support and problem-solving, consistently exceeding sales targets. Demonstrates critical thinking and computer proficiency, driving project success and business growth.
Overview
1
1
year of professional experience
Work History
Freelancer
Qash Freshness
02.2024 - 06.2024
- Designed website using Shopify for online e-commerce store.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Engaged with clients to plan and optimize site issues and queries.
Business Development Associate
BYJU'S - Think & Learn
09.2023 - 01.2024
- Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
- Maintained accurate records of all prospecting activities using software tools for effective lead tracking and follow-up efforts.
- Engaged with customers to build business relationships.
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
Education
Master of Computer Applications - Computer Science
Vellore Institute Of Technology
Bhopal, India 04.2001 -
Bachelor of Computer Applications - Computer Science
Dr. M.P.S. Groups of Business Studies
Agra, India 04.2001 -
Skills
Customer support
Problem-solving
Client retention strategies
Active listening
Critical thinking
Computer proficiency
Technical support
Business development
Sales expertise
Timeline
Freelancer
Qash Freshness
02.2024 - 06.2024
Business Development Associate
BYJU'S - Think & Learn
09.2023 - 01.2024
Master of Computer Applications - Computer Science
Vellore Institute Of Technology
04.2001 -
Bachelor of Computer Applications - Computer Science
Dr. M.P.S. Groups of Business Studies
04.2001 -