Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Language
Work History
Store Manager
Blinkit commerce private limited
4 2023 - Current
I am responsible for handling Store operations of our organisation SOP Delivery within 15 Min team handling/ Inventory management/Profit and Losses
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assisted with hiring, training and mentoring new staff members.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed inventory control, cash control, and store opening and closing procedures.
Delivered services to customer locations within specific timeframes.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Excellent communication skills, both verbal and written.
Assistant Store Manager
Reliance Retail LTD
2 2020 - 04.2023
Responsible for Inventory, stock indent, displays, customer queries
Responsible for Opening & Closing of stores
Maintain quality & standards of the organization in all areas of provision
Responsible for Expiry & Damage happen in store & minimizes the expiry & Damages
Daily check of signage's & PI labels & indenting accordingly to the marketing department.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Team Leader
Futures Group
01.2019 - 02.2020
Developed effective improvement plans in alignment with goals and specifications.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Maintained database systems to track and analyze operational data.
Education
Bachelor of Science - Math
Magadh University
Patna
03.2013 - 03.2016
Skills
Inventory Control
Other Qualifications
Good Command on Computer, MS Office with good speed. Done MSCIT. Operating Systems like SAP, Nasion.
Correspondence Address
Pride Of Kalina Flat 618 B wing Sunder nagar kalina Santacruz east, Mumbai, Maharashtra, 400098
Personal Information
Date of Birth: 01/01/1996
Nationality: Indian
Marital Status: Married
Religion: Hindu (Indian)
Timeline
Team Leader
Futures Group
01.2019 - 02.2020
Bachelor of Science - Math
Magadh University
03.2013 - 03.2016
Store Manager
Blinkit commerce private limited
4 2023 - Current
Assistant Store Manager
Reliance Retail LTD
2 2020 - 04.2023
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