Amrin Banu
SOCIAL MEDIA MARKETING
Chennai
Summary
Dynamic Social Media Specialist with nine years of experience driving brand growth and engagement for high-profile organizations. Expert in brand strategy, campaign management, and digital communications, I craft impactful marketing strategies that elevate brand awareness and audience connection. A decisive leader with a keen eye for detail, I guide teams to exceed marketing objectives through innovative social media engagement and public relations initiatives. My results-driven and collaborative approach ensures effective brand management and strong customer relationships, making me a valuable asset in the ever-evolving digital landscape.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
4
4
Languages
Work History
Customer Relationship Officer and Social Media Marketing
Sunrise Sports YONEX
09.2021 - Current
- Company Overview: SINGAPORE (HQ)
- Efficiently address customer inquiries across multiple channels, including phone, email, and social media, guaranteeing prompt resolution of valid concerns
- Craft and distribute compelling social media content regularly on platforms like Instagram, Facebook, and YouTube, adhering to a strategic content calendar
- Foster strong community engagement by leveraging platform features for direct communication, such as messaging and commenting
- Manage collaborations with sports personalities and user-generated content to enhance brand-community relationships
- Maintain a cohesive brand image, ensuring a uniform tone and presence across all social media channels
- Represent the brand's voice on social media, proactively engaging with and responding to all forms of customer feedback, and ensuring customer satisfaction through diligent follow-ups
- SINGAPORE (HQ)
Advertising and Marketing Executive
Dar AlKhaleej Printing & Publishing
08.2018 - 08.2020
- Company Overview: UAE
- Cultivated strong customer and community relationships to achieve sustainable business growth
- Drove business expansion via strong customer/community ties
- Developed targeted campaigns by identifying client needs
- Negotiated contracts and pricing to boost sales outcomes
- Engaged prospects to align products with client needs
- UAE
Education
Master of Business Administration - Marketing and Human Resource
Measi Institute of Management
Bachelor of Business Administration - undefined
Ethiraj College for Women
Skills
Powerful negotiator
Personal Information
- Date of Birth: 05/29/92
- Nationality: Indian
- Marital Status: Married
Timeline
Customer Relationship Officer and Social Media Marketing
Sunrise Sports YONEX
09.2021 - Current
Advertising and Marketing Executive
Dar AlKhaleej Printing & Publishing
08.2018 - 08.2020
Bachelor of Business Administration - undefined
Ethiraj College for Women
Master of Business Administration - Marketing and Human Resource
Measi Institute of Management
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