AMRIT RAJ

Client : Bank of America

• Gathering requirements from various stakeholders, identifying,
  understanding and defining banking & financial market needs,
  designing solutions to meet market trends
• Collaborated with product, IT, and QA teams to enhance customer engagement.
• Performed gap analysis to understand and identify the requirement,
  designed applications for internal usage of Bank employees
• Organized & lead requirement gathering meetings using techniques
  like 'Brainstorming', 'Workshops'
• Proficient in using Agile Scrum methodologies via role of agile business analyst: Writing user stories, backlog grooming, prioritizations of backlog items, execution of sprint planning and review
• Based on requirement elicitation, Created BRD, FRD, Scope documents
• Worked on designing and preparing multiple use cases and Process flow chart diagram for internal applications
• Spearheaded data purification initiatives, transforming raw data into actionable insights, delivering high-quality reports to management

Client : CITI Bank

• Identification, understanding and defining Banking and Financial market needs, objectives and business requirements, thereby designing a solution that can meet the Market trends.
• · Participated in the QA and release management of changes to or new applications through testing, debugging and user acceptance before planning and executing deployment into production. Developed user documentation and conduct training as required.
• Evaluated information gathered from multiple sources, decomposed high-level information into details, and distinguished user requests from the underlying true needs in the form of Business Requirement Specification Document.
• Developed flow chart diagrams, use cases, and wrote acceptance criteria to enhance application understanding.

Client : CITI Bank

• Managed and maintained Azure infrastructure components including virtual machines (VMs), storage accounts, virtual networks, and load balancers.
• Implemented and maintained Azure Active Directory (AAD), identity management, and role-based access control (RBAC)
• Monitored system performance and ensured high availability using Azure Monitor, Log Analytics, and Application Insights.
• Designed and implemented backup and disaster recovery strategies using Azure Backup and Site Recovery services.
• Conducted cost optimization by monitoring Azure usage and implementing budgeting and cost-saving strategies.
• Handled incident management, troubleshooting, and root cause analysis for Azure-based infrastructure issues.