Amrit Soni
New Delhi
Summary
Comprehensive 17+ years of hands on experience in the sphere of office administration and Support services Ambitious professional with enriching experience and exposure in various fields including Process improvement, change management, and administrative activities. Focused and hardworking, self-motivated and team oriented; effective team player
Diligent with proven track record in optimizing operational processes and driving business growth. Demonstrated success in implementing strategic initiatives, fostering team collaboration, and improving organizational efficiency. Utilized strong leadership and problem-solving skills to streamline operations and deliver consistent results.
Overview
2025
2025
years of professional experience
Work History
Head of operations
Sterling Hospitality Services
01.2020 - 01.2025
- Vendor Management- Dealing with vendor & processing invoices & follow up for payments.
- Performing office duties that include ordering supplies and managing a records database.
- Process Improvement: Continuously identifying and implementing process improvements to enhance productivity and reduce costs.
- Budget Management: Overseeing financial planning, budgeting, and resource allocation to ensure fiscal responsibility.
- As a head of operations drives efficiency, quality, and, ultimately, sustainable company growth by strategically managing operations, improving processes, and leading teams effectively.
Excutive Assistant to CEO
ITH International travel house
01.2017 - 01.2019
- Calendar Management: Manage Calendars, keeping it current and accurate by balancing meeting times with scheduled work time.
- Extensive Travel Management: Manage Travel arrangements, which include VISAs, International Transfers, Ticketing, Hotel bookings and ensuring diaries, are fully updated with all necessary details.
- Phone Call -Answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and other administrative tasks. Process the travel expense get it approved from other departments
- Filing and retrieving corporate records, documents, and reports.
- Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
- Helping prepare for meetings.
- Accurately recording minutes from meetings.
- Greeting visitors and deciding if they should be able to meet with executives
- Reading and analyzing incoming memos, submissions, and distributing them as needed.
- Making travel arrangements for executives.
- Performing office duties that include ordering supplies and managing a records database.
- Experience as a virtual assistant.
- Opening, sorting and distributing incoming faxes, emails, and other correspondence.
- Provide general administrative support.
- Vendor Management- Dealing with vendor & processing invoices & follow up for payments
Senior Executive Assistant to the Vice President & Heads of the department
American Express Global Business Travel
10.2010 - 01.2017
- Calendar Management: Manage Calendars, keeping it current and accurate by balancing meeting times with scheduled work time.
- Extensive Travel Management: Manage Travel arrangements, which include VISAs, International Transfers, Ticketing, Hotel bookings and ensuring diaries, are fully updated with all necessary details.
- Expense Management: Process weekly expenses and timesheets for the VP/ Director Group effectively.
- Train and Mentor new team members with policies and end-to-end tasks and responsibilities.
- Manage and maintain day-to-day correspondence with internal and external clients.
- Assist Case teams associated with the Partners/Principals, Coordinating case team events and their travel requests
- Dealing with all pan India employees for their admin requirement
- Making MIS for Asset & Stationery
- Providing technically support to leaders & Maintaining monthly headcount report
- Maintaining organization chart for department & maintain accruals on monthly basis
- Reconciliation of the CPC card for department on monthly basis maintaining payment record
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips .
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
Team Member
American Express Banking Corp in Global Real Estate- Facilities Management
2008 - 10.2010
- Process for the access cards and keep them on records
- Negotiating, renegotiating contracts for facilities management.
- Handling Invoice Processing, Purchase Orders, and Tracking payments.
- Deliverable gate pass – Making gate pass at the time of received or returned any material for outside vendor.
- Office Equipments – Co-ordination with vendor for the maintenance of all the equipments.
- Maintained the service schedule/visits of the vendor.
- Knowledge of operations of all office equipments like (Projectors Photocopiers, Paper Shredders, Pana Boards ect.
- Maintaining service report of office equipments on every visit .
- Placed signage & Instructions for operations of office equipments
- Trained the housekeeping/engineering staff & understand them the process /operations of the equipments .
- Organized the training on office equipments.
- Maintained proper stock of all consumables which can be required in emergency.
- Track on contractual manpower and maintained database & process for the access cards and keep them on records
- Checklist for renewal status of manpower and inform their agencies accordingly to provide their renewal letters.
- Maintained data base of employee whoever has taken the membership monthly update & sent to concerned person
- Sending daily request’s to crown for timely delivery of boxes
- Updation of daily request’s executed by Crown Tracking of daily requests
Education
Graduated -
Delhi University
01-2005
12th -
C.B.S.E., Delhi
01-1997
10th -
C.B.S.E., Delhi
01-1994
Nutrition
IGMPI
01-2026
Skills
- Policy & Procedure Administration
- Induction
- Change Management
- Reward & Recognition (R&R)
- Vendor Management
- Employee engagement and Employee relation
- Event Management
- Calendar Management
- Microsoft Office
- Outlook
- Lotus notes
- Safety management
- Workforce planning
- Organizational development
Timeline
Head of operations
Sterling Hospitality Services
01.2020 - 01.2025
Excutive Assistant to CEO
ITH International travel house
01.2017 - 01.2019
Senior Executive Assistant to the Vice President & Heads of the department
American Express Global Business Travel
10.2010 - 01.2017
Team Member
American Express Banking Corp in Global Real Estate- Facilities Management
2008 - 10.2010
Graduated -
Delhi University
12th -
C.B.S.E., Delhi
10th -
C.B.S.E., Delhi
Nutrition
IGMPI
Awards
Appreciated by Team Leader in for Organizing Team events, Appreciated by Leader for supporting at Cyber city GREPS awareness day, Appreciated by Leader for Proper Handling of Helpdesk
Off Site planned for 50 members in ITH
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