Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
PERSONAL DETAILS
INTERESTS
Accomplishments
Timeline
Generic
AMRIT  TAMANG

AMRIT TAMANG

KURSEONG

Summary

Dynamic and results-driven professional with extensive Over 5 yrs experience in the food and hospitality industry. excelling in guest service and food safety compliance. Proven ability to enhance customer satisfaction through effective communication and reservation management. Recognized for innovative problem-solving and maintaining high sanitation standards, contributing to a welcoming and efficient environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

THE FERN RESIDENCY

AS A TRAIN CAPTAIN - F & B SERVICE DEPARTMENT
Aurangabad
12.2022 - 04.2025

IRD Attend is responsible for setup, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction, and the achievement/maintenance of company standards and profit maximization.

Greeting patrons, and if needed, confirming and taking reservations.

Deliver food and beverages in a timely and accurate manner.

Maintain continual cleaning and sanitizing of your surroundings, work area.

NIRVAA HOTEL AND RESORT

AS A GUEST SERVICE ASSISTANT
DARJEELING
09.2022 - 11.2022
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.

CYGNETT STYLE TANIAS

As a Guest Service Assistant (GSA)- F & B Service
SILLIGURI
06.2021 - 06.2022
  • Greeted and assisted guests with inquiries and service requests.
  • Managed reservations and ensured accurate guest check-in procedures.
  • Handled guest complaints with professionalism and effective communication.
  • Provided information about local attractions and hotel amenities to guests.
  • Collaborated with team members to maintain a clean and welcoming environment.

THE FERN RESIDENCE

As a Guest Service Assistant (GSA) - F & B Service Department.
AURANGABAD
01.2019 - 01.2020
  • Executed daily responsibilities with precision and efficiency.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

West Bengal Board of Secondary Education
Silliguri

Diploma in computer Application & Hospitality & Management Course Completed From DB Tech -

Bosco Academy For Skills & Employment
Darjeeling

Skills

  • Food safety compliance
  • Reservation management
  • Guest service
  • Menu knowledge
  • Sanitation practices
  • Customer relationship management

Certification

  • BASE (Bosco Academy For Skills and Employment) - Completed Training in Food and Beverage Service Steward.
  • Best groomed employee of the year - 2023-24
  • The Fern Residency - Trainee Team Leader from December 15, 2022, to April 12, 2025
  • The Fern Residency - Hotel Operation Training from 1st Sept 2019 to 30th March 2020 in the Food and Beverage Services department
  • Certificate of Excellence - The Fern Residency
  • BEST TEAM LEADER - Certificate of The Fern Residency
  • Concept Hospitality - The Fern Residency, Aurangabad
  • Cygnett Style Tania's - As a 'Steward' in the department 'F&B Service' from December 3, 2021, to July 14, 2022

Languages

Nepali
First Language
English
Beginner
A1
Hindi
Beginner
A1

Affiliations

  • Hard Work
  • Adaptability
  • Self Confidence
  • Perfection
  • Leadership Qualities

PERSONAL DETAILS

  • Marital Status : Unmarid
  • Date of Birth : 30/10/1999
  • Nationality : Indian

INTERESTS

  • Drawing, reading, and traveling
  • Learning New Things
  • Internet Surfing
  • Playing Guitar
  • singing
  • Playing Cricket

Accomplishments

  • CYGNEET STYLE TANIA'S - Employee of the Month Awarded Month of - April, 2022

Timeline

THE FERN RESIDENCY

AS A TRAIN CAPTAIN - F & B SERVICE DEPARTMENT
12.2022 - 04.2025

NIRVAA HOTEL AND RESORT

AS A GUEST SERVICE ASSISTANT
09.2022 - 11.2022

CYGNETT STYLE TANIAS

As a Guest Service Assistant (GSA)- F & B Service
06.2021 - 06.2022

THE FERN RESIDENCE

As a Guest Service Assistant (GSA) - F & B Service Department.
01.2019 - 01.2020

High School Diploma -

West Bengal Board of Secondary Education

Diploma in computer Application & Hospitality & Management Course Completed From DB Tech -

Bosco Academy For Skills & Employment
AMRIT TAMANG