Quantum physics, vedantic philosophy & ancient history
Amrita Bhattacharya
Operation & Account Management
Kolkata,WB
Summary
Commercially astute B.Com (Honours) graduate with 20+ years of experience optimizing business operations, financial reporting, and procurement processes. Proven track record in Vendor Management, Stock/Warehouse Management, and Budget Planning. Expert in streamlining administrative workflows, managing collections/remittances, and negotiating contracts to reduce costs. Adept at MIS generation and using MS Excel for financial tracking.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operation & Accounts Advisor
MORPHEOUS PLANNERS
02.2024 - Current
- Purchase & Vendor Management: Successfully manage vendor coordination and procurement for events & operation execution. Negotiated contracts with 85% of vendors, ensuring cost-effective service delivery.
- Accounts & Collections: Responsible for Invoice generation, collection of remittances, statement of cost, preparation of salary sheet & salary slip, vendor bill review and payments, managing financial aspects of client deals.
- Administration: Handle liaison activities and internal coordination to ensure smooth operational workflow. Prepare basic contracts, MOUs, Statement of Work etc. for various types of vendors.
Manager – Operations & Product
ZIPPSLIP INDIA TECH PVT. LTD.
08.2021 - 01.2024
- MIS & Reporting: Developed and presented comprehensive MIS reports for the region, reducing reporting time by 25% and aiding management in financial decision-making.
- Operational Admin: Acted as the primary liaison between clients and the backend production team, ensuring seamless workflow integration. Prepared estimates and implemented marketing events both in station and at outstations.
- Systems Management: Coordinated and integrated new systems at customer premises to increase operational efficiency by 30%.
Relationship Manager
APOLLO CLINIC (MIRA LIFECARE PVT. LTD.)
12.2018 - 04.2021
- Database Administration: Maintained and managed large databases of doctor relationships and hospital partners across South Bengal to prevent churn.
- Coordination: Managed schedules and administrative logistics for doctor meets and corporate events.
Client Manager (Eastern Region)
VAPS TECHNOSOFT PVT. LTD.
11.2016 - 12.2018
- Accounts Receivable: Managed collections strictly as per company regulations. Successfully monitored and controlled a portfolio of Rs. 10 Lakhs+, ensuring 100% regulatory compliance.
- Reporting: Generated comprehensive regional reports for MIS, delivering 95% on-time submission over 12 months.
- Admin & Sales Support: Handled all administrative aspects for the Eastern India region, including client retention and after-sales support.
Assistant Project Manager
PHREEDOM4EVER
07.2012 - 10.2016
- Budgeting & Cost Control: Responsible for complete planning and budgeting for large-scale projects. Implemented strategies that resulted in 15% cost savings.
- Accounts & Collections: Generated Invoices & PIs, collected remittances, statement of cost, vendor bill review and payments, managing financial aspects of client deals.
- Vendor Coordination: Facilitated vendor enrolment and negotiated terms to improve service delivery efficiency.
Project Supervisor (ISD Project)
GLAXOSMITHKLINE CONSUMER HEALTH CARE LTD.
01.2011 - 06.2012
- Warehouse & Stock Management: Directly responsible for Warehouse & In Store Stock Management, Planning, and SOS Maintenance across Eastern India. Coordinated with the modern trade store chains, ware house and internal supply chain to ensure stock availability.
- MIS & Analysis: Generated critical MIS reports including target vs. achievement, growth percentage, and manpower effectiveness calculations.
- Accounts & Collections: Managed payrolls including preparation of salary sheet & salary disbursements, managed remittances & dues from modern trade stores.
- Team Administration: Supervised and trained a team of 31 staff members, handling day-to-day operational issues and performance monitoring.
Executive Officer
INDIAN CHAMBER OF COMMERCE
11.2009 - 09.2010
- Corporate Coordination: Coordinated with central ministries and top executives for national events, handling administrative logistics and sponsorships.
Executive Officer
MOSER BAER INDIA LTD.
09.2007 - 11.2009
- Client Coordination: Coordinated with the clients for sales & after sales services, liaison with HQ for client servicing. Increased the efficiency in client servicing by 50%.
- Purchase & Vendor Management: Successfully managed vendor coordination and procurement for operation execution. Managed vendor bill review and payments etc. Implemented & improved the process by 100%.
- Accounts & Collections: Responsible collection of remittances, preparation of accounts statement of the clients, managed client credits. Increased the efficiency in clearance of backlogs by 40%.
Education
B.Com (Honours) -
Calcutta University
Kolkata01.2003
Skills
- Purchase & Procurement: Vendor Management & Negotiation, Contract Administration, Supply Chain Coordination, Logistics Planning
- Accounts & Finance: Budgeting & Cost Control, Payment Collections & Remittance, Payment Processing, Payroll Management, MIS Reporting, Expense Tracking, Regulatory Compliance, Book Keeping
- Administration: Office Management, Stakeholder Communication, Inventory/Stock Management, Team Collaboration, Leadership & Training
- Technical Skills: MS Excel (Advanced), MS Word, PowerPoint, Power BI, Tally, Google Project Management (Jira/Asana)
- Industry expertise
- Process improvement
- Multitasking Abilities
- Interpersonal communication
- Negotiation and resolution
Certification
Google Project Management Professional Certificate (Includes Agile & Scrum Methodologies)
Interests
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Timeline
Operation & Accounts Advisor
MORPHEOUS PLANNERS
02.2024 - Current
Manager – Operations & Product
ZIPPSLIP INDIA TECH PVT. LTD.
08.2021 - 01.2024
Relationship Manager
APOLLO CLINIC (MIRA LIFECARE PVT. LTD.)
12.2018 - 04.2021
Client Manager (Eastern Region)
VAPS TECHNOSOFT PVT. LTD.
11.2016 - 12.2018
Assistant Project Manager
PHREEDOM4EVER
07.2012 - 10.2016
Project Supervisor (ISD Project)
GLAXOSMITHKLINE CONSUMER HEALTH CARE LTD.
01.2011 - 06.2012
Executive Officer
INDIAN CHAMBER OF COMMERCE
11.2009 - 09.2010
Executive Officer
MOSER BAER INDIA LTD.
09.2007 - 11.2009
B.Com (Honours) -
Calcutta University
Additional Projects
CREDAI BENGAL: Managed advertisement coordination and collection of remittances (Accounts).
In-Store Projects (Henkel, Godrej, ITC etc.): Handled MIS generation, sales monitoring, and team development.
Software
Ms Office, Canva, Tally, Power BI
Hobbies
Reading on Advaita Vendanta, Quantum Physics & History
Accomplishments
- Supervised team of 31 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved regular payment clearance from clients by introducing automated email reminders for overdue of more than 30 days.
- Collaborated with team of 3 in the development of Certfol.IO