Amrita Karmokar
Mumbai
Summary
Strategic talent acquisition leader with 10+ years of expertise in end-to-end recruitment, leadership hiring, and workforce planning across IT, BPO, Telecom, BFSI, Pharma, Food and Facility Management Services, FMCG, and Media. Skilled in designing and executing recruitment strategies, streamlining hiring processes, and attracting top talent through market insights. Strong background in stakeholder management, data-driven decision-making, and vendor partnerships. Adept at leading teams, driving campus hiring, and enhancing diversity through innovative sourcing. Proficient in HRMS, recruitment analytics, and dashboard reporting. Recognized for client satisfaction, operational excellence, and delivering high-impact results in dynamic, fast-paced environments.
Overview
19
19
years of professional experience
Work History
Project Consultant
Ernst & Young
Mumbai
12.2022 - Current
- Led 20+ end-to-end recruitment projects across diverse industries, ensuring top-tier talent acquisition.
- Partnered with clients to align hiring strategies with business objectives and workforce planning.
- Developed and executed recruitment strategies, leveraging market insights to attract high-caliber talent.
- Conducted regular client meetings, maintaining 95%+ client satisfaction through proactive updates and issue resolution.
- Utilized data analytics to optimize recruitment processes, improving efficiency and reducing time-to-hire.
- Managed full-cycle recruitment, from job profiling and sourcing to interviewing and onboarding.
- Provided expert insights on recruitment trends, technologies, and best practices to drive strategic decision-making.
Assistant Manager - Recruitment
NATIONAL PAYMENT CORPORATION OF INDIA
Mumbai
03.2022 - 12.2022
- Company Overview: Payroll of Flexability by AMS Consultancy
- Led manpower planning and stakeholder engagement to fulfill senior and mid-level hiring needs for NPCI and its subsidiaries.
- Developed innovative talent acquisition strategies, optimizing delivery channels for experienced hires.
- Managed a team of 5 recruiters, ensuring timely closures within defined TAT.
- Optimized job descriptions for tech and non-tech roles, aligning with evolving business needs.
- Designed recruitment dashboards to track hiring trends, providing insights for key stakeholders.
- Monitored recruitment metrics, achieving TAT compliance, improved source efficiency, and high offer acceptance rates.
- Implemented multi-channel sourcing strategies, leveraging job portals, LinkedIn, social media, and internal referrals.
- Spearheaded leadership hiring for NPCI International Payments Ltd.
- Payroll of Flexability by AMS Consultancy
- Stakeholder, Vendor & Client Relationship Management
- Diversity Hiring & Campus Recruitment
- Data-Driven Recruitment & Dashboard Analytics
- Team Leadership & Performance Excellence
- Recruitment Trends, Best Practices & Technology Implementation
Sr. Executive - Recruitment
TELEPERFORMANCE D.I.B.S
Mumbai
03.2017 - 02.2022
- Company Overview: Former INTELENET GLOBAL SERVICES PRIVATE LIMITED
- Managed full-cycle recruitment for leadership and support roles across Operations, Quality, Training, Business Development, Linguistics, Data Analysis, and FnA for Credit Bureau clientele on HRO payroll.
- Achieved individual hiring targets, ensuring closures at all levels within set timelines and budgets.
- Built and maintained a strong candidate network and talent database.
- Directed a team of 6 recruiters, strategizing and optimizing recruitment processes to ensure timely closures within defined TAT.
- Designed & refined recruitment strategies, optimizing diversity hiring through vendors, internal references, and job portals.
- Consulted with hiring managers, understanding business needs to proactively source and close roles within delivery timelines.
- Oversaw end-to-end onboarding, including offer generation, employee ID creation, new hire orientation, and system access setup.
- Collaborated with sourcing teams to enhance TAT and cost efficiency in hiring processes.
- Utilized ATS and HRMS for seamless recruitment tracking and process management.
- Former INTELENET GLOBAL SERVICES PRIVATE LIMITED
Senior Resource Executive
GLOBAL OPTIONS
Mumbai
05.2014 - 03.2017
- Led leadership and support hiring for IT, Telecom, Networking, FMCG, BFSI, Media, Advertising, and BPO clients.
- Managed recruitment across agent-level, support functions, and mid-to-senior management roles.
- Supervised a team of 4 recruiters, training new hires on recruitment processes.
- Planned & coordinated end-to-end recruitment activities, ensuring smooth operations.
- Acted as a liaison between candidates and clients, resolving hiring-related issues.
- Maintained MIS reports to track recruitment metrics and hiring progress.
- Handled invoice preparation, processing, and follow-ups for client-billed placements.
Front Desk / Admin Executive
SYKZ TOTALFITNESS
Mumbai
01.2012 - 04.2014
Back Office Executive - Customer Service Group
VODAFONE INDIA LIMITED
Mumbai
07.2010 - 11.2011
Executive - Finance & Accounting Services
INTELENET GLOBAL SERVICES LIMITED
Mumbai
09.2006 - 05.2007
Education
Masters - Business Administration
Mahatma Gandhi University
01-2017
Bachelor of Commerce -
Valia College of Commerce
Mumbai01-2005
Skills
- Talent Acquisition
- Workforce Planning
- Recruitment Strategy
- Process Optimization
- Full-Cycle Recruitment
- Job Description Optimization
- Stakeholder Management
- Vendor Management
- Client Relationship Management
- Diversity Hiring
- Campus Recruitment
- Data-Driven Recruitment
- Dashboard Analytics
- Team Leadership
- Performance Excellence
- Recruitment Trends
- Best Practices
- Technology Implementation
- Project management
Languages
- English
- Hindi
- Marathi
- Bengali
Timeline
Project Consultant
Ernst & Young
12.2022 - Current
Assistant Manager - Recruitment
NATIONAL PAYMENT CORPORATION OF INDIA
03.2022 - 12.2022
Sr. Executive - Recruitment
TELEPERFORMANCE D.I.B.S
03.2017 - 02.2022
Senior Resource Executive
GLOBAL OPTIONS
05.2014 - 03.2017
Front Desk / Admin Executive
SYKZ TOTALFITNESS
01.2012 - 04.2014
Back Office Executive - Customer Service Group
VODAFONE INDIA LIMITED
07.2010 - 11.2011
Executive - Finance & Accounting Services
INTELENET GLOBAL SERVICES LIMITED
09.2006 - 05.2007
Masters - Business Administration
Mahatma Gandhi University
Bachelor of Commerce -
Valia College of Commerce
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