Summary
Overview
Work History
Education
Skills
Skills
Accomplishments
Personal Information
Timeline
Generic

Amrita Kishor

Hyderabad

Summary

Successful IT Program Manager with career spanning 12 years in IT technical environments working in diversified roles. Excellent record of achievement working with IT programs to surpass goals.

Overview

13
13
years of professional experience

Work History

Technical Program Manager

TCS
12.2021 - Current
  • Company Overview: Client - Microsoft
  • Delivering $150M savings through strategic device management for Microsoft Datacenter
  • Managed full project lifecycle, from procurement to
    deployment, achieving 10% cost & 25% time efficiency
  • Responsible to conduct EOL devices replacements in organized & structured manner
  • Analyze program performance and implement optimizations to improve efficiency and outcomes
  • Conduct sprint planning, daily stand-ups, and retrospective meetings
  • Responsible to create users stories, assigning the task to engineer
  • Define project scope, goals, deliverables, and timelines in collaboration with stakeholder

Senior Analyst- Project Lead

Bank of America
08.2021 - 12.2021
  • Led BOA office setup project in Gift city for work force range between 1500-3000
  • Successfully delivered VPN solution for India employees for secure remote access during covid
  • Responsible to design LAN /WAN /SDWAN solution
  • Partnered with project team members to identify and quickly address problems.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Network Designer

British Telecom
09.2015 - 08.2021
  • Produced network design documents - both High Level Designs (HLDs) & Low Level Designs (LLDs), in accordance with agreed network design architecture
  • Developed technical specs and designed solutions for RFPs
    & POCs boosting win rates by 35%.
  • Created scalable network designs for various technologies(LAN ,SDWAN,AWS)
    increasing network uptime by 25%.
  • Evaluated the bill of material and order network hardware as per requirement.
  • Interpret client needs, assess the full requirements, map the requirements with in-house capabilities and accordingly design suitable network solutions using tools such as Visio.

Network Engineer

Orange Business Services
07.2012 - 05.2015
  • Provided efficient resolutions to technically complex incidents related to LAN ,WAN ,Cisco Wireless.
  • Managed and mitigated network outages proactively
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.

Technical Support Engineer

Wipro
11.2011 - 06.2012
  • Resolved technical queries for Verizon customers,enhancing service efficiency.

Education

Bachelor of Technology - Computer Science

Dr. APJ University Lucknow
06-2011

Intermediate - Science

State Board
06-2006

Skills

  • CCNP Enterprise
  • ITIL4
  • Implementing SDWAN solutions
  • CCNA
  • Cisco Devnet

Skills

Project management

Agile methodologies

Strategic planning

Risk management

Stakeholder management


Accomplishments

Special initiative Award
TCS
Learning catalyst Award
TCS
Silver mentorship Award
TCS

Personal Information

Timeline

Technical Program Manager

TCS
12.2021 - Current

Senior Analyst- Project Lead

Bank of America
08.2021 - 12.2021

Network Designer

British Telecom
09.2015 - 08.2021

Network Engineer

Orange Business Services
07.2012 - 05.2015

Technical Support Engineer

Wipro
11.2011 - 06.2012

Bachelor of Technology - Computer Science

Dr. APJ University Lucknow

Intermediate - Science

State Board

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Amrita Kishor