Amrita Nandan Mukherjee

Market Strategy.

• Defined and executed go-to-market technology enablement for primary market platforms (TRIP, WINLOSS, Call Tracking), ensuring high-availability systems to support municipal bond trading, pricing, and regulatory workflows.
• Led the cloud modernization of key deal-capture platforms, enhancing scalability and performance to support dynamic market needs.
• Expanded client enablement through the Government Institutional Banking Users system, increasing the user base from 1,000 to over 3,000, and improving client categorization efficiency by 50%.
• Spearheaded internal Capital Markets knowledge programs (e.g., boot camps, Market Buzz events) to align technical delivery with business and market context.

• Drove enterprise-aligned cloud migration and platform modernization (PCF and Azure), delivering strategic transformation of pricing and trading systems in under three months.
• Led product ownership and life-cycle management of mission-critical systems, aligning technology roadmaps with corporate priorities around scalability, compliance, and innovation.
• Partnered with cross-functional stakeholders to deliver regulatory modules (e.g., legal entity mapping, due diligence workflows), strengthening risk and audit compliance posture.
• Implemented data automation and reporting tools that improved data integrity and transparency across HR and Finance functions, and were recognized during internal audits for their strategic impact.

• Spearheaded Agile transformation and maturity initiatives, improving delivery velocity, planning effectiveness, and team collaboration across multiple Scrum teams.
• Owned end-to-end release governance, optimizing execution via centralized release calendars, JIRA/Confluence oversight, and CI/CD adoption.
• Led the test automation strategy for the GIB technology suite, increasing test coverage, and significantly reducing manual testing effort.
• Designed and implemented strategic automation of manual processes (e.g., Trade Import and HR data systems), reducing manual effort by up to 99% while improving operational efficiency by 70–90%.

Enhanced Risk Model Governance and Operational Efficiency.

• Spearheaded the enhancement of the firm’s risk model monitoring framework, introducing strategic controls to capture new risk models, maintain a centralized, validated model repository, and enforce live trade restrictions.
• Implemented an innovative breach detection and approval validation process, strategically categorizing models by asset class, which significantly accelerated the trade validation cycle from 8 hours to 30 minutes, optimizing decision-making speed for the Quant Risk Management team.
• These initiatives aligned with broader corporate risk management strategies to mitigate operational and market risks proactively, reinforcing regulatory compliance, and enterprise risk posture.

Market Strategy and Product Innovation

• Led the end-to-end design and development of a New Product Approval System, split into two critical modules, delivering a 70% efficiency gain over legacy systems.
• The streamlined approval workflows and automated notification systems empowered faster product launches and better alignment with evolving market demands, strengthening the firm's competitive edge in product offerings.

Internal Strategy and Process Automation.

• Directed the development of a Trading Mandate module, digitising and automating the creation, approval, and reporting processes across the EMEA and US regions.
• This strategic automation reduced user time by 99%, significantly improving cross-regional operational efficiency, and enabling the organization to scale mandate management in alignment with growth objectives.
• Established and led the Operational Risk Reporting team, driving standardized, data-driven risk insights that are critical for strategic decision-making, and continuous improvement in risk governance.

Corporate Strategy and Stakeholder Engagement.

• Successfully represented the firm on a strategic business trip to Tokyo, presenting regulatory and management reports to the market risk team, resulting in new reporting mandates, and expanded business opportunities.
• Recognized and promoted for strengthening the firm’s global delivery capability by founding a new reporting team within the India delivery unit, enhancing the firm's operational footprint, and supporting corporate growth strategies.

Market Strategy

• Designed and delivered the Fraud Investigation Tool, directly contributing to award-winning fraud detection outcomes, including national recognition for a system user by the U.S. President—demonstrating high-impact alignment of technology with business-critical objectives.
• Enabled faster responses to fraud trends, supporting JP Morgan’s competitive positioning in secure credit services, and improving client trust through advanced investigative capabilities.

• Played a strategic role in enhancing the Capacity Planning System, aligning resource management capabilities with the company’s scaling operations.
• Improved operational planning efficiency from 70% to 90%, significantly boosting the system’s ability to manage peak workloads, supporting strategic growth objectives.
• Contributed to enterprise innovation initiatives through award-winning work, earning the Best Innovator Award and Best Performer Award, underlining a direct impact on strategic technology excellence.

• Spearheaded innovation projects focused on internal efficiency, automation, and predictive planning, laying the foundation for scalable credit operations.
• Delivered systems that optimized resource deployment and empowered internal teams to handle significantly higher capacity, with fewer bottlenecks.
• Enabled sustainable internal capabilities that supported long-term performance improvements and strategic agility in the Credit Card Services unit.

Market Strategy

• Led the development and delivery of key modules for CAPITA’s SIMS project, an education-focused software platform serving UK schools, enabling timely and accurate reporting for school administrators.
• Supported market responsiveness by managing client-side defect analysis and resolution, ensuring platform quality, and meeting evolving customer needs in the education technology sector.
• Played a key role in creating front-end interfaces and reports for Gateserve’s software/hardware asset management solution, enhancing the platform's usability and market fit.

• Managed a cross-functional team of five developers, aligning delivery with client requirements and project milestones, contributing to client retention and account growth.
• Interfaced directly with enterprise clients to ensure strategic alignment on defect triage and quality assurance, ensuring delivery excellence, and contractual compliance.
• Contributed to long-term product stability and client satisfaction by embedding QA rigor, and fostering collaborative engagement with client stakeholders.

• Acted as the defect coordinator, building process discipline across testing and defect life-cycle management, which improved turnaround times and internal efficiency.
• Supported internal capability development through full SDLC involvement—coding, unit testing, debugging—strengthening the team’s technical delivery standards.
• Ensured seamless delivery across multiple internal projects (SIMS, Gateserve, Academy), contributing to the firm’s broader delivery framework, and reputation for reliability.