Amrita Parida

• Managed enterprise IT infrastructure, including Windows Server and SharePoint, to ensure availability and security.
• Executed Windows patching through Ivanti and manual methods while monitoring system health with Dynatrace.
• Automated tasks using UiPath and PowerShell, enhancing efficiency and minimizing errors.
• Supported deployments via Azure DevOps, incorporating changes into CI/CD pipelines.
• Participated in CAB calls, overseeing CRQ processes for timely approvals.
• Facilitated integration and low-code development projects with Adeptia and OutSystems.
• Compiled weekly reports from ServiceNow, Ivanti, and monitoring tools for stakeholder updates.
• Adhered to ITIL processes for incident and change management, contributing to root cause analysis.

• Designed and automated infrastructure and business processes with UiPath RPA to enhance efficiency.
• Integrated RPA workflows with SharePoint, Octopus, and Adeptia for cross-platform automation.
• Managed shared services applications, demonstrating expertise in SharePoint installations and migrations.
• Monitored system health and application performance to maintain reliability of automated solutions.
• Configured SharePoint service applications for improved process automation and reporting.
• Utilized skills in SQL, IIS, DNS, and F5 Load Balancer for comprehensive automation support.

Assist with recruitment, onboarding, and employee engagement.

• ●Assisted in recruitment, employee engagement, and performance evaluation processes.
  
  ●Managed HR documentation, payroll processing, and compliance tracking.
  
  ●Supported the development of company HR policies and training initiatives.