Lead agile transformation efforts across multiple teams, increasing the adoption of Scrum and delivering high-quality products consistently
Guided teams through complex projects with shifting priorities, ensuring continuous delivery while maintaining a focus on customer satisfaction
Drove team morale and engagement by fostering an open and transparent team culture to improve retention and overall performance
Managed the introduction of new tools and processes to enhance agility and optimize team workflows, contributing to a faster, more effective development cycle
Implemented agile metrics (velocity, burn-down charts) to monitor progress and adjust workflows, ensuring transparency and enhancing delivery predictability
Facilitated Scrum ceremonies for transparency and better team performance for iterative delivery.
Connected with the clients for prioritization of the Sprint Backlogs
Collaborated with stakeholders to identify and manage risks, dependencies, and roadblocks, keeping projects on track and resolving issues proactively.
Product Owner
Halaplay Technology Pvt. Ltd
03.2019 - 01.2022
Analyzed the multidimensional data by extracting data from various resources for Internal and external reviews.
Performed Continual Service Improvement and Service Readiness plans for ongoing improvements in the End user computing vertical
Conducted Quality initiatives, Process improvement & Service Management Activities for customers
Monitored the overall functioning of processes, identified improvement areas and implemented the adequate measures to maximize Customer Satisfaction Level.
Data-analysis on the market trends
Communicating with the direct users/clients for the clear feedback and further modifications.
Market Research Analyst
Merhaki Food & Nutritions Pvt. Ltd
Conducted primary and secondary research to identify potential market opportunities for new product launches or expansions.
Utilized advanced analytics tools to interpret complex datasets, identifying patterns and trends that informed strategic decisions.
Identified emerging markets by analyzing demographic data, enabling targeted marketing efforts for increased revenue growth.
Business Development Associate
Think and Learn Pvt. Ltd (Byju’s)
Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
Engaged with customers to build business relationships.
Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.