Amrita Roy Kajaria

Established Change Management Centre of Excellence to standardize practices for corporate transformation programs across Wipro.

Developed best practices framework, playbook, and standardized templates for organizational use.

Implemented AI-driven change management strategies to optimize resources and expedite content creation.

Directed strategic change interventions for Lead to Cash Transformation programs, enhancing process efficiencies and value realization for Sales and Delivery functions.

• Led the T&O/Change Management capability for Accenture Consulting arm for Change Management advisory across streams under Accenture Technology Consulting
• Led business development for T&O/change management stream by curating the Go-To-Market strategy, establishing connections with Client Account Leads, resource utilization, managing multiple proposals across NA, Europe & Growth Markets
• Devising & leading talent strategy: hiring, recruitment, and capability building for change management capability to grow the change capability from 4 to 100 in a period of 1.5 years
• Led Communities of Practice development and launch across the E&IT practice.
• Curated the Talent and Organization functional capability from scratch creating a community of 165 practitioners for T&O by building a comprehensive roadmap and engagement activities to upskill them for advisory roles
• Led the engagement strategy for the overall practice including onboarding, new joiner sessions, townhalls, events, and newsletters
• Created change management framework, curated multiple assets including Change Central leveraging Microsoft apps and POV on the Change Management Office Model
• Global Change Lead for end-to-end change for clients for change management for several CIO initiatives: 1. Data & Analytics Power BI dashboard adoption for business operation metrics tracking for senior leadership - increased adoption from 15->50% around a period of 5 months across 2000+ SM+ 2. SAP Field glass migration for multiple countries in SEA for procurement of services- on time SAP FG go-live for South east asia (8 counties) with timely vendor onboarding & enablement aligned to technical go-live 3. Change Lead for Infrastructure Managed Services portfolio - managing a portfolio of 10+products and 4 programs for Workstation and Mobile Mgmt Systems

• Led end-to-end change management (Impact Assessment, Stakeholder Analysis, Engagement, Communications, Training, Adoption) for various client projects in HR, Manufacturing, and Finance domains including: 1. Change Management Consultant for a global provider of financial markets data and infrastructure for the Transformation and Transition of HR Outsourcing spanning 67 countries. Led change strategy during the design phase which led to a downstream deal win of 1.2bn$ 2. Change Management Consultant for SAP S/4 HANA global template rollout for 2 global projects (Auto Manufacturer, Retailer for Diamond Jewellery)
• Driving Thought leadership for the practice - building change approach for big data & analytics, cloud transformation offerings, cultural assessment roadmap, and others
• Business development for change management including, presentations, resource loading, costing, and recruiting of change consultants. Won key deals - multimillion-dollar projects for TCS solutions from RFI to RFP and then supporting sales presentations.

• Company Overview: largest IT services provider employing more than 4 lakh employees across the globe
• Program manager responsible for end-to-end HR process digitization (including payroll digitization) in Oracle HRMS and SAP HCM for TCS for countries - Saudi Arabia, Canada, Australia and others
• Managing compensation run year on year across 40 countries including requirements, digitization and timely rollouts of compensation letters globally.
• Requirement gathering, requirement analysis, and developing use cases thereof for payroll digitization of major countries - Australia, MEA, LATAM etc. that form a part of payroll processing in TCS
• Largest IT services provider employing more than 4 lakh employees across the globe

• Led Store Inventory Management implementation as a techno- functional consultant
• Responsible for feasibility analysis and defining customized ERP solutions for the replacement of legacy warehouse management system by Oracle Store Inventory Management Systems

• Project management for end to end Oracle Retail implementation for retail stores for the first go-live of Oracle retail in India
• Managed requirement gathering, functional design, implementation & overall governance for multiple modules - RIB, RMS, SIM etc.
• Managed pre-go-live and post go-live support for 500 store roll outs PAN India.

• Project management for multiple projects- development of security upgrade project and internal support of applications across multiple geographies such as Asia Pacific, America, Europe and Middle East Asia for seamless integration across regions