Amrita Sarna

• Implemented new strategies to improve account retention rates and reduce customer churn.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Analyzed financial data and generated accurate, insightful reports for management.
• Worked with CLS services getting the CC applications approved after running the credit bureaus.
• Now promoted and working with Reg ops that deal with estate services and estates for deceased customers.
• Working with attorneys and handling their entire estate with probate documentation.
• Making sure the Checking saving and Deposit accounts have been credited with the amount the deceased left for the 3rd party from their estate.

• Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
• Planned and promoted career planning presentations, work experience programs and career workshops.
• Maintained detailed knowledge of institutional policies, procedures, academic programs, and services offered to provide accurate information during counseling sessions.
• Monitored student progress to drive successful academic outcomes.
• Selling all the MBA, PHD and multiple level courses.
• Increased interdepartmental relationships within university to improve student success after they confirm the enrollment.

• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
• Assisted clients in exploring what courses the kids need and understand their requirements before the enrollment.
• Handling all the leads and selling courses for python and App making for kids from the age of 4 to 16 years old.

Selling furniture from the studio.

Working with maximized customer engagements and satisfaction by delivery.

Getting through the monthly target of INR 14 Lakhs a month.

Also, implemented more efficient process and reduced wasted resources.

Handling all the outbound calls for leads for progressions.