Amrita Satapathy
Hyderabad
Summary
5+ years of experience in Banking & Financial Services across Synchrony Financial and TCS-BFS with expertise in automation engineering, credit strategy testing, customer onboarding and process validation. Skilled in Python, SQL, Selenium, Robot Framework and analytics-driven workflow automation for large-scale business operations. Strong exposure to underwriting, fraud testing, campaign validation and operational controls with analytical problem-solving abilities.
Fast-learning and adaptable professional looking to transition into Analytics, Customer Experience and Data-driven Strategy roles with interest in AI/ML, business insights and strategic growth opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Credit Systems Manager
Synchrony Financials Pvt Ltd
Hyderabad
01.2022 - Current
- Performed end-to-end testing and validation for credit strategy and fraud rule engine changes using POS simulator, Oracle DB and API payload validations.
- Developed automation solutions for large-scale application processing workflows using Python, VBA, Selenium and URL-based execution frameworks.
- Automated backend and frontend validation processes for customer application workflows, decisioning systems and operational scenarios.
- Worked on new client onboarding validation, merchant expansion testing and digital/in-store application processing workflows.
- Supported marketing campaign validation, customer acquisition testing and underwriting strategy verification processes.
- Worked extensively on approved, decline and referral letter generation workflows and downstream process validations.
- Collaborated with business and onsite teams for requirement gathering, scenario identification, defect analysis and production validation support.
- Contributed towards improving testing efficiency, workflow automation and execution quality across multiple business initiatives.
- Received multiple recognitions including Shooting Star, Shining Star and Outstanding Star for delivery excellence and ownership.
System Engineer
TCS - BFS Domain
Hyderabad
01.2019 - 01.2022
- Automated test cases for BFS domain applications covering functional, regression, integration, UAT, API and cross-browser testing scenarios.
- Developed and maintained automation frameworks using UFT, Robot Framework, Python and VB Script.
- Worked on migration of legacy automation suites from UFT to Robot Framework in Python environment.
- Created and executed detailed test plans, workflow validation scenarios and requirement traceability documentation.
- Collaborated with client and onsite teams for defect triaging, root cause analysis and process improvement discussions.
- Generated automation dashboards, execution reports and quality metrics for project stakeholders and leadership teams.
- Supported Agile delivery processes and participated in sprint planning, estimation and release validation activities.
Education
Mtech. - Computer Science
Utkal University
Bhubaneshwar, OD06-2018
Skills
Analytics & Data Automation & Testing Technical Skills
SQL, Oracle DB, MySQL
Python for automation and data handling
Data validation and analytical reporting
Business workflow analysis
Process monitoring and operational validation
Customer journey and acquisition workflow understanding
Test data analysis and reporting
Excel reporting and dashboard preparation
Base SaaS Certification and Analytics
Robot Framework, UFT / QTP, Selenium
API & URL Testing, Regression Testing
Functional & UAT Testing, Integration Testing
End-to-End Workflow Validation
Python (Pandas, Regex, JSON handling)
Linux scripting and file handling
VB Script
HTML, XML
API payload validation
Basic understanding of AI/ML and analytics workflows
Exposure to automation pipeline concepts
Languages
English
Hindi
Certification
- Storytelling and influencing: Communicate with impact, Coursera, 88%, 2023-09-01
- Get started with Jira, Coursera, 100%
- Python for Software automation, Coursera, 100%
- Data Structure and Performance - UC San Diego, Coursera, 2024
- Base SaaS Certification & Analytics - Ongoing, 2026
- Python for Data Analysis & Business Intelligence - 2026
- The Complete SQL Bootcamp (30 Hours): Go from Zero to Hero 2026
- AWS Cloud Practitioner - Begineer, 2026
Hobbies and Interests
- Gardening
- Craft & Painting
- Event Management
Timeline
Credit Systems Manager
Synchrony Financials Pvt Ltd
01.2022 - Current
System Engineer
TCS - BFS Domain
01.2019 - 01.2022
Mtech. - Computer Science
Utkal University