Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hobbies
Hobbies
Generic
Amritanshu Banerjee

Amritanshu Banerjee

Technical Program Manager
Bengaluru

Summary

Collaborative Technical Program Manager partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness.

Overview

12
12
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Technical Program Manager

Presto
Bengaluru
03.2021 - Current
  • Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
  • Used online conferencing tools such as Google Meet and Zoom to conduct training and learning sessions in remote environments.
  • Worked closely with other departments to better understand product features and develop appropriate training materials.
  • Formed multi-departmental roundtable to discuss optimizations to address departmental weaknesses.
  • Prioritized platform upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact.
  • Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
  • Performed risk management assessments on projects.
  • Planned and managed technical projects for clients.
  • Developed and implemented curriculum and training materials appropriate for use at all skill levels.
  • Interfaced between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
  • Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
  • Interfaced with internal IT development teams to integrate new technologies, streamlining use of existing systems to reduce operational timelines by 60%.

Automation Quality Assurance Manager

Verifone
Bengaluru
12.2016 - 03.2021
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Established and tracked quality department goals and objectives.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Recorded, analyzed, and distributed statistical information.
  • Self-motivated, with strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.

Project Lead

Cognizant
Kolkata
04.2014 - 12.2016
  • Partnered with project team members to identify and quickly address problems.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Updated customers and senior leaders on progress and roadblocks.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Recruited, hired and supervised resources to staff project team.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Planned, executed and promoted total of 20+ projects in 2015.

Software Test Engineer

Tata Consultancy Services
Kolkata
12.2011 - 04.2014
  • Conducted regression testing, analyzed results, and submitted observations to development team.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
  • Communicated risks associated with test execution and took mitigating action when necessary.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Collaborated with product owners to stay current on intended functionality.
  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Checked configuration files and logs to uncover root causes of problems.

Education

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
Kolkata, India
08.2007 - 2011.07

Skills

    Process Development

undefined

Certification

ISTQB - Certified Tester Foundation Level

Accomplishments

  • "Employee of the Quarter" Award - Verifone (February, 2019)
  • "Above and Beyond" Award - Verifone (July, 2018)
  • "Unicorn" Award - Cognizant (August, 2015)
  • "Opel" Award - Cognizant (May, 2015)
  • "Wow" Award - Cognizant (December, 2014)
  • "Wow" Award - Cognizant (November, 2014)

Timeline

Technical Program Management

01-2023

Technical Program Manager

Presto
03.2021 - Current

Automation Quality Assurance Manager

Verifone
12.2016 - 03.2021

Project Lead

Cognizant
04.2014 - 12.2016

Software Test Engineer

Tata Consultancy Services
12.2011 - 04.2014

Oracle SQL & PL/SQL

09-2009

Bachelor of Technology - Electronics And Communications Engineering

West Bengal University of Technology
08.2007 - 2011.07

Hobbies

Table Tennis, Swimming, Chess, Cricket, Volleyball, Driving

Hobbies

Table Tennis, Swimming, Chess, Cricket, Volleyball, Driving

Similar Profiles

CREATE PROFILE
Amritanshu BanerjeeTechnical Program Manager