Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amritpal Kaur

Delhi-NCR

Summary

Senior Salesforce developer with 7 years of experience in Apex, LWC, and Aura components. Expertise in full-cycle development, API integration, and CI/CD deployment utilizing GitHub and Jenkins. Demonstrated success in implementing modern solutions such as AgentForce bots and optimizing enterprise-level architecture.

Overview

3
3
Languages
1
1
Certification
7
7
years of professional experience

Work History

Digital Consultant (Sr. Salesforce Developer)

NTT DATA
Noida
04.2024 - Current
  • Lead enterprise Agile projects utilizing Apex triggers, LWC, batch classes, and Flows for complex customizations.
  • Architect secure Apex Integrations and Connected Apps to synchronize critical data with external systems.
  • Orchestrated CI/CD pipelines with Jenkins and GitHub to enhance version control and streamline deployment processes.
  • Implement Agentforce bots to enhance Service Cloud efficiency for user and customer-facing scenarios for return and exchange products
  • Remediated third-party identified code vulnerabilities, ensuring compliance with enterprise-grade security standards.

Technical Support Engineer

SALESFORCE
Hyderabad
11.2021 - 03.2024
  • Resolved high volumes of complex developer issues involving API integrations, Apex, and Visualforce.
  • Provided architectural guidance and log analysis to enhance Field Service (FSL) implementation effectiveness.
  • Advised stakeholders on component design and best practices, ensuring scalable development aligned with project goals.

Salesforce Developer

CAPGEMINI
Hyderabad
07.2019 - 11.2021
  • Engineered REST-based Web Services and Apex Callouts for real-time external data exchange.
  • Reduced development timelines through strategic implementation of Apex automation.
  • Developed custom university enrollment solutions using Record Types, Apex, and Test Classes, enhancing enrollment processes.
  • Managed production deployments via Changesets and executed legacy data migration, ensuring seamless integration and data integrity.

Education

Bachelor of Engineering -

Thapar InsVtute of Engineering And Technology
05-2019

Skills

  • Apex and JavaScript
  • LWC and Aura components
  • REST and SOAP APIs
  • API integration
  • Connected applications
  • Platform events
  • Asynchronous processing
  • Flow automation
  • Service and Sales Cloud
  • Field Service (FSL)
  • Experience Cloud
  • GitHub and Jenkins
  • CI/CD pipelines
  • Change sets
  • Agile methodologies
  • Data Cloud and Agentforce
  • Salesforce Administration

Certification

  • Salesforce Certified Platform Developer I & II
  • Salesforce Certified JavaScript Developer
  • Sharing Visibility and Architect
  • AgenZorce Specialist
  • Service and Sales Cloud Consultant
  • Field Service Consultant
  • Salesforce Platform App builder

Languages

English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Punjabi
Native
Native

Timeline

Digital Consultant (Sr. Salesforce Developer)

NTT DATA
04.2024 - Current

Technical Support Engineer

SALESFORCE
11.2021 - 03.2024

Salesforce Developer

CAPGEMINI
07.2019 - 11.2021

Bachelor of Engineering -

Thapar InsVtute of Engineering And Technology
Amritpal Kaur