Amrit Raj Singh
Automobile Engineer
Ahmedabad
Summary
An energetic qualified and good understanding of lead generation. Adept at maintaining Customer Relationship & resolving customer concerns. Can use effective communication channels for enhanced customer services. Excellent interpersonal and communication skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Sales Executive
Khodiyar ESolutions LLP
Ahmedabad
2022.11 - Current
- Analyzed past sales data and team performance to develop realistic sales goals.
- Software Sales (Autodesk, Solidworks, MasterCAM, Adobe, Trimble SketchUP, Ansys, Zyfra, Graebert)
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Contributed to event marketing, sales and brand promotion.
- Handel the Purchase work, operations, Inside & Field Sales.
Service Advisor
Tata Progressive Motors
Ahmedabad
2022.06 - 2022.11
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies, and labor.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained accurate record-keeping with proactive attention to client information updates.
Quality Assurance Intern
Tata Motors Ltd
Ahmedabad
2022.01 - 2022.05
- Prepared QA evaluation reports and submitted to management.
- Determined overall product quality by accurately conducting and evaluating various QA tests.
- Tested development projects to detect issues.
- Assisted with planning of quality assurance testing projects following functional specifications.
- Observed and contributed to all phases of projects from test design to launch.
- TCF Department CNG Vehicle
- Solving Issues of Newly Manufactured unit of Tigor & Tiago CNG.
- Take Responsibility of Pre-Delivery Inspections (PDI).
- Developed and maintained defect databases for known issues.
Trainee
Param Automobiles Mahindra
Gandhinagar
2021.10 - 2021.12
- Attended training courses to build understanding of processes, techniques, and industry.
- Learned new materials, processes, and programs quickly.
- Supported organizational objectives with help from existing employees.
- Supported departmental tasks to increase understanding of industry processes.
- Shadowed senior team members to learn all related jobs and tasks.
Education
Bachelor of Science - Automotive Engineering
Swarrnim Startup & Innovation University
Gandhinagar 2018.03 - 2022.05
Skills
Business development and planning
Certification
Autodesk Media & Entertainment Software Sales
Timeline
Autodesk Media & Entertainment Software Sales
2023-08
Autodesk Media and Entertainment Product Management for Sales
2023-08
Autodesk Product Sales
2023-08
Completion 8-Hour Online Course, Ares Trinity Collaboration features of DWG
2023-05
Completion 1-Hour Online Course, Introduction Graebert to AutoCAD Users
2023-05
Sales Executive
Khodiyar ESolutions LLP
2022.11 - Current
Service Advisor
Tata Progressive Motors
2022.06 - 2022.11
Quality Assurance Intern
Tata Motors Ltd
2022.01 - 2022.05
Trainee
Param Automobiles Mahindra
2021.10 - 2021.12
Bachelor of Science - Automotive Engineering
Swarrnim Startup & Innovation University
2018.03 - 2022.05
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