Amruta Channe
Salesforce Administrator and Platform Developer
Pune
Summary
Detail-oriented Salesforce Administrator and Platform Developer with a technical curiosity and passion for organizing and visualizing information. Motivated by a personal commitment to serve, embrace challenges and exceed expectations. Deep knowledge of the salesforce.com Implementation and development life cycle process, including business process analysis and as per requirements. Experienced with coding in multiple programming languages and developing software solutions. Utilizes strong analytical skills and collaborative approach to contribute effectively to team projects. Track record of adapting to new technologies and solving complex problems efficiently.
Overview
8
8
years of professional experience
Work History
Salesforce Associate Developer Intern
BugendaiTech Pvt.Ltd
05.2025 - 09.2025
- Built Smart Lead Management System for Real Estate: automated Lead → Opportunity → Contract → Order lifecycle.
- Developed Apex triggers & flows for lead scoring, duplicate prevention, and order automation.
- Implemented validation rules to prevent Order activation without products, ensuring error-free sales.
- Automated Thank You emails, follow-up tasks, and AI-driven stage updates via Agentforce, improving customer engagement.
- Designed custom dashboards & reports to track revenue, conversions, and property sales performance.
Salesforce Administrator Trainee
Intellipaat Training Center
07.2024 - 09.2024
- Completed Salesforce Administrator training covering User Management, Security, and Data Access.
- Hands-on with Profiles, Roles, Permission Sets, Sharing Rules, and Validation Rules.
- Built and customized Objects, Fields, Page Layouts, Record Types, and Picklists.
- Learned Reports & Dashboards, Automation tools (Workflow Rules, Process Builder, Flows) for business processes.
- Gained knowledge of AppExchange, Data Loader, and Salesforce Setup navigation.
Associate Customer Support
Tech Mahindra
12.2017 - 07.2018
- Addressing Client Inquiries, Maintaining client Records, Providing Technical Knowledge, Positive Relationships, Following Up on Requests, Escalation, Problem Resolution, Customer Interaction.
- Key Responsibilities:
HR Executive - Trainee
Edification Training & Placement
07.2017 - 12.2017
- Recruitment and Hiring, Onboarding, Record Keeping, Administrative Support, Training and Development.
- Key Responsibilities:
Education
M.C.S Master of Computer Science -
Vivekanand College
Chhatrapati Sambhajinagar, Maharashtra07.2019
B.C.S Bachelor of Computer Science -
Vivekanand College
Chhatrapati Sambhajinagar, Maharashtra06.2017
H.S.C in Science -
Vivekanand College
Chhatrapati Sambhajinagar, Maharashtra06.2013
S.S.C -
Tanwani Vidya Mandir
Chhatrapati Sambhajinagar, Maharashtra05.2011
Skills
Salesforce CRM (Sales Cloud)
Additional Information
55,000+ points | Ranger | 148+ Hands-on badges in Salesforce Administration, Development & Automation.
Timeline
Salesforce Associate Developer Intern
BugendaiTech Pvt.Ltd
05.2025 - 09.2025
Salesforce Administrator Trainee
Intellipaat Training Center
07.2024 - 09.2024
Associate Customer Support
Tech Mahindra
12.2017 - 07.2018
HR Executive - Trainee
Edification Training & Placement
07.2017 - 12.2017
M.C.S Master of Computer Science -
Vivekanand College
B.C.S Bachelor of Computer Science -
Vivekanand College
H.S.C in Science -
Vivekanand College
S.S.C -
Tanwani Vidya Mandir