Highly Motivated and Result Driven Senior Account Manager with over 10 years of experience managing client relationship, delivering strategic business solutions and driving revenue growth. Proven ability to build long term client relationship, identify opportunity to up selling and cross selling and lead cross functional team to exceed customer expectations. Strong expertise in project management, team leadership, and data analysis to ensure the success of both client and company goals.
1. Lead and manage a portfolio of high-value client accounts, ensuring retention, growth, and satisfaction through personalized strategies and exceptional service
2. Act as the primary point of contact for senior-level executives and stakeholders, ensuring all client needs and expectations are met
3. Collaborate with internal teams (sales, marketing, operations) to ensure successful project execution, on-time delivery, and high-quality service
4. Develop and implement strategic account plans, driving business growth and enhancing customer loyalty
5. Deliver regular client presentations and performance reports, highlighting KPIs, ROI, and areas for improvement
6. Accounting, GST, TDS, Finalisation, Taxation, Bank Audit, Investment Consultancy and Event Management